Machine Operator 401k record keeping credit accounts receivable

BECKITA ERVING

OBJECTIVE

To obtain a challenging and rewarding career in an environment where I can apply my experience in retirement processing and credit management, while having the opportunity for further knowledge and professional growth.

PROFESSIONAL EXPERIENCE

2017- present Artist’s Needle Greensboro, NC

Embroidery Machine Operator

Operate multiple-head embroidery machine to embroider logos onto garments

Read work order trimsheet to determine location of logo and thread colors

Program the correct color sequence according to specifications

Perform staging, hooping and loading of product onto embroidery machine

Observe sewing operation to detect defects in stitching and correct malfunction

Inspect logos for quality after sewing completion

Make sure orders are completed according to due dates to ensure production timeframes

Work on Barudan and Tajima systems

2003- 2016 Mass Mutual remote work from home

Senior Service Specialist- 401K retirement recordkeeping

Quality check, process, balance, and post financial and indicative data of assigned 401K defined contribution plans including participant, employer matching and profit sharing contributions, termination, in-service,and hardship distributions, loans, enrollments, ADP/ACP, Top- Heavy and 415 limit nondiscrimination and manual transactions

Reconcile each transaction to ensure all money received is posted and all shares are traded or invested before stock market close

Research all cash discrepancies and initiate manual transactions to clear

Communicate with client contacts concerning transaction requests, individual account information, and other plan inquiries

Proficient with OmniPlus, PowerImage and Smartdesk systems

1994-2003 Polo Ralph Lauren Corp. Greensboro, NC

Credit Associate

Manage the financial status of assigned account territory

Work closely with sales representatives: build customer relation and retention, and provide support in the solicitation of new accounts and credit lines

Made outbound collection calls to customers to discuss invoice details, order returns and payment arrangements

Attend bi-weekly staff meetings pertaining to accounts on hold with senior management and also monthly team meetings with senior management, sales executives, and sales associates to examine status of key accounts

Generate weekly data reports to inform middle management of regional challenges within assigned territory

Month end closing: inter-company transfers, internal accounts and bad debt reports

Interact with credit associates as point person on a daily basis to resolve individual account issues through audit of past transactions

Proficient with AS400, Microsoft Word, Excel, and PowerPoint

Warehouse Associate

Ticketing

Packing

Pick/ Pack

Embroidery machine operator

.

EDUCATION

1999 NC Agricultural & Technical State University Greensboro, NC

Bachelor of Science Degree in Finance

Contact this candidate