Customer Service Project Manager

Larry Scott

***** ***** ******, ****** ****, MI *9456-1222

Home: 616-***-****

******@*********.***

SUMMARY

Professional Layout Designer/Architectural Designer with over 10 years experience in transforming conceptual designs into final working drawings. Created and coordinated the production of fixture plans with merchandise teams, architects and MEP teams eliminating conflicts with building support structures. In-depth knowledge of Bentley Micro-station, Lumen Rt, Sketch-up, Auto-CAD as related to drawing scales, text size, dimensions, view ports, paper/model space, plot/pen tables, profiles and sections/details. A collaborative, self directed, initiative driven individual with good attention to detail, highly adaptable and known to work extra hours to achieve project deadlines.

PROFESSIONAL EXPERIENCE

Meijer, Grand Rapids, MI March 2012 - November 2017

Layout Designer

Subject matter expert for gas station, pharmacy, logistics storage area, team member health and welfare and customer service areas.

Expedited completion of conceptual plans by 20% through use of creative study in design process while maintaining adherence to Meijer design standards.

Controlled expense of remodels, capital projects and new stores through MCT review process. Reduced fixture build-out cost of charging room by 30%.

reviewed and red-lined construction drawings for new stores, remodels and special projects reducing R.F.I.'s from construction teams by 10%.

Meijer, Grand Rapids, MI November 2009 - March 2012

Layout Specialist

Subject matter expert for gas station, pharmacy, logistics storage area, team member health and welfare and customer service areas and other areas as workload demanded.

Conducted site surveys for remodels and capital projects capturing existing conditions.

Maintained design criteria for assigned areas of the retail building.

Developed schematic layouts for equipment and furniture in pharmacy and team member health and welfare areas.

SEARS HOLDINGS CORPORATION, Hoffman Estates, IL October 2006 - March 2009

Architectural Designer

Responsible for providing support of corporate special projects for existing store remodels, code violation remediation, new store tenant fit out, drive-thru pharmacy additions.

Applied internal change request process that controlled costs and prevented scope creep.

Identified a cost saving measure that reduced labor cost by 50% and material cost by 10%.

Coordinated efforts of consultants and engineering disciplines ensuring project scope and deadlines were met.

Modified graphic user interface that reduced drafting time by 10%

Tracked project progress and milestone dates with Excel spreadsheet, ensuring each deadline was achieved.

Indirectly managed a team of 6 construction project managers providing leadership, problem resolution and performance management.

Facilitated project kick off meetings that accurately defined client objectives and construction document deliverable date.

Judge Group, Bloomfield Hills, MI 2006

Under contract for Sears Holdings Corporation

Architectural Designer

Responsible for creation of construction document cover sheets, specification sheets, site plans, floor plans, landscape plans, details, elevations, section drawings and researched building code information in support of construction department goals and objectives.

Reviewed remodel construction documents for completeness of project scope.

Followed up with customers to verify construction documents met expectations.

Identified by management as a hard worker willing to work extra hours to meet deadlines and take on additional work.

Analyzed site plans and identified obstacles to building construction and proposed alternative solutions.

Kmart Corporation, Troy, MI

1991 - 2005

Lead Sales Floor Planner 2004-2005

Maintained criteria display documentation for multimillion dollar apparel, hosiery and footwear departments. Analyzed department performance data and created complex fixture floor plans in support of corporate remodel programs and roll-outs.

Project Manager 1998-2004

Coordinated Kmart building expansion program, ensured projects were completed on schedule, coached and provided performance management of junior store planners.

Store Planner 1991-1998

Responsible for supporting store planning department goals and initiatives by creating space planning fixture layouts that provided clear direction to general contractors, merchandisers, purchasing department and store personnel.

EDUCATION

Diploma, Electronics Engineering Technology, ITT Technical Institute, Troy, MI

PROFESSIONAL DEVELOPMENT AND TRAINING

Continuing education credits through AECDaily Website. Various certificates earned.

TECHNICAL SKILLS

AutoCAD, Micro station, Microsoft Word, Excel, PowerPoint, Sketch-up, Adobe Acrobat

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