Customer Service Management
Resume:
CURRICULUM VITAE
OF
OWEN D MASHIGO
CURRICULUM VITAE
OF
OWEN DITHLAKI MASHIGO
PERSONAL DETAILS
TITLE MR
FIRST NAME(S) OWEN DITHLAKI
DATE OF BIRTH 05 FEBRUARY 1979
IDENTITY NUMBER 790**********
NATIONALITY SOUTH AFRICAN
MARITAL STATUS ENGAGED
Gender Male
DEPENDENTS 03
HOME LANGUAGE N.SOTHO
OTHER LANGUAGES ENGLISH, ISISWATI, XITSONGA, ISIZULU,
HEALTH GOOD
HOBBIES READING, VOLLEY BALL, SOCCER,
CONTACT DETAILS
5615 JOLOBE STREET
ACKERVILLE
WITBANK
1039
CONTACT NUMBER 072-***-****/ 071-***-****
E-MAIL ****.*******@*****.***
DRIVER’SLICENCE CODE 10
EDUCATIONAL QUALIFICATION
LAST SCHOOL ATTENDED LEKETE HIGH SCHOOL
HIGHEST GRADE PASSED GRADE 12
SUBJECTS PASSED N.SOTHO
ENGLISH
AFRIKAANS
ECONOMICS
OFFICE PRACTICE
TERTIARY QUALIFICATION
INSTITUTION EHLANZENI FET COLLEGE
N6 BUSINESS STUDIES
SUBJECTS PASSED COMPUTER PRACTICE
MARKETING MANAGEMENT
SALES MANAGEMENT
ENTREPRENEURSHIP &
BUSINESS MANAGEMENT
OTHER QUALIFICATION
INSTITUTION ZAKHEE COLLEGE
CERTIFICATE CALL CENTRE CERTIFICATE
SUBJECTS PASSED CUSTOMER SERVICE
DATA CAPTURING
INTERVIEWING SKILLS
LISTENING SKILLS
NEGOTIATION SKILLS
TELEPHONE ETTIQUETTE
TELESALES
OTHER QUALIFICATION
CERTIFICATE HEALTH BRIDGE 2.9 (AWARD)
YEAR OBTAINED 29 APRIL 2015
Contact number 072-***-****/071-***-****
WORKING EXPERIENCE
INSTITUTION WITBANK HOSPITAL (EXPERIANTIAL LEARNER)
DURATION 18 MONTHS
POSITION HELD ADMIN CLERK
GRADE C CERTIFICATE GENERATIONS TRAINING SECURITY
PSIRA CERTIFICATE
ENQUIRIES
NAME MRS LINDIWE SHONGWE
TEL NUMBER (013-***-****
POSITION FACILITATOR
ADDRESS PRIVATE BAG X7206
WITBANK
1035
WORKING EXPERIENCE (CURRENTLY)
INSTITUTION DR N.P MAKHUBO
POSITION PRACTICE ASSISTANT
DURATION 2013 JANUARY- TILL NOW
TEL NUMBER (013-***-****
FAX NUMBER (013-***-****
Contact numbers: 072-***-****/071-***-****
5615 JOLOBE STREET
ACKERVILLE
WITBANK
1039
21 November 2017
Dear sir/madam
My name is Owen D Mashigo I am hereby applying for the above mention post. I have extensive skills, exposure and great enthusiasm towards working as admin clerk. I was previously employed at Witbank hospital as an experiential learner student for eighteen Months, but my hard work, determination, potential and the ability to work I believe that I am worthy to be employed. I am currently working for a dental practice of DR NP Makhubo as a general administration clerk since the year 2013 till today
Having me in around your environment will be an advantage to the company and the clients in particular.
My skills of expertise varies from the followings:
Excellent client service
Data capturing
Handling petty cash
General office duties
Strong interpersonal and communication skills
Vibrant and strong personality
Knowledge of office management and procedures
The ability to perform filling, process mail
Ability to make administrative, procedural decisions and judgements on sensitive confidential issues
Confirming patients information on the system
Computer skills
Interpersonal skills
Reconcile invoice and purchase orders e.g products, price and suppliers etc
Maintain accurate records and data on expenditure.
Gather and match all signed delivery notes, requisition, orders and invoices received
Batho pele principles
Manual filling
I am a flexible person who is always willing to relocate from one place to another
Yours sincerely,
Owen D. Mashigo
Contact this candidate