Customer Service Manager

Highlights of Qualifications

Solid Electronic and Electrical assembler with proven multi-tasking skills

Excellent communication skills, dedicated to customer service

Able to work independently as well as with a team

Self-starter, reliable, able to work under pressure to meet deadlines

Employment History

Marshalls Inventory & Stock Associate September 2017- Current

• Open and unpack received item and prepare them to be sent to the frontend

• Count items in inventory and make note of when to order more items in a series

• Set up advertising displays and ensure that pricing information on products conform to actual price data, attach sale price tags to items and cross out older prices

• Fill in for sales associates when they are absent, assisting customers in choosing items and making purchases

• Create back end stocking reports and submit requests for additional merchandise

Walmart Stock & Inventory Associate February 2014- September 2017

• Stock store shelves with packages after marking them properly and ascertain that labels are clear and visible

• Open and unpack received item and prepare them to be sent to the frontend

• Count items in inventory and make note of when to order more items in a series

• Set up advertising displays and ensure that pricing information on products confIrm to actual price data, attach sale price tags to items and cross out older prices

• Fill in for sales associates when they are absent, assisting customers in choosing items and making purchases

• Create back end stocking reports and submit requests for additional merchandise

Hewlett Packard Computer Builder December 2015-November2016

Assembled electrical and electrical system for support structures. Installed components, units, subassemblies, wiring, and assembly casings using rivets, bolts, and soldering and micro-welding equipment.

Junction box assembly.

Adjusted, repaired, and replaced electrical and electronic component parts for defects and to ensure specifications.

Read and interpreted schematic drawings, diagrams, and blueprints to ensure specifications meet work orders.

Fabricated, formed parts, coils, and structured specifications using drills, calipers, cutters, and saw.

Marked and tagged components for stock inventory to be tracked and identified.

Conferred with supervisors and engineers to plan and review production errors.

Provided assistance and clarification to colleagues on assembly procedures and techniques.

Inventory Manager, Canada February 2003-November 2013

Responsible for tracking and replenishing merchandise found in warehouses, retail stores, manufacturing facilities and food service establishments

Work to ensure that inventory levels stay within appropriate guidelines for vendors

Comfort Suit Manager April 1995-December 2002

Oversee all aspects of Property Management in accordance with mission statement

Maximization of financial performance, guest satisfaction, and staff development within established quality standards

Responsible for the hiring, training and discipline of hotel staff

Hyatt Regency Dubai Inventory Store Supervisor December 1981-March 1995

Purchasing

Supervise & Train Staff

Ordered and received inventory, maintained records

Education and Training

Hotel Management Certificate

Pakistan Institute of Tourism and Hotel Management

Career Development Program

Career Action for Newcomers/JobStart, Toronto

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