VANESSA VASQUEZ

661-***-**** ac3dw8@r.postjobfree.com

Professional Summary

Seven years of medical and dental office experience with broad background in operations, project and risk management. Experienced in EMR. Enthusiastic team player dedicated to process improvements and staff development. Change-ready and change driven.

Skills

Organizational skills

Team player

Multi-tasker

Complex problem solving

Promotes positive behavior

Analytical thinker

Work History

UEI COLLEGE

Bakersfield, CA

Instructor, June 2016 – July 2017

Health Services instructor combined with delivery of training and micro lab development classes include Advanced ICD-9- CM and CPT coding, medical terminology, human anatomy and physiology, pathophysiology, HIPAA law and ethics. Professional Business Skills instructor for Accounting and Office Administration classes Management of Student Learner Management System (LMS);

Coordinator of student completion of course materials and hands-on labs. Proactively coach, and coordinate students through course study and completion. Proactively contact students to get them involved in their course study and completion.

Record student progress and completion information in the Learner Management System (LMS). FAMILY DENTISTRY

Lamont, CA

Receptionist, October 2010 – October 2013

Answer phones

Verify eligibility of all insurance.

Developed and rolled out new policies.

Partnered successfully with 3 offices, and 30 patients per doctor daily. Submit claims and take care of all audits.

BAKERSFIELD FAMILY MEDICAL CENTER

Bakersfield, CA

Medical Office Receptionist, November 2007 – June 2010 Verify insurance eligibility.

Prepared new files and assigned tracking identification numbers. Explained and documented for patients the types of services to be provided, and the responsibilities to be taken by the personal financial advisor.

Answered patient’s questions about the purposes and details of financial plans and strategies. Education

2007 Maric College Bakersfield, CA

MEDICAL OFFICE SPECIALIST / OFFICE MANAGEMENT