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Customer Service Training

Location:
Doha, Qatar
Posted:
November 18, 2017

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Resume:

PERSONAL INFOS:

Date of birth: **/**/****

Nationality: Iraqi

Marital status: Single

Address: Lebanon, Tripoli, Abou-Samra, Al Otour St.

EDUCATION

**** - **** ****** ********* *** certificate Al Rusafi Secondary school for boys

2013 – 2014 first year student in the

Health department (MLT) Jinan University

2014 - 2015 second year student in the Health Jinan University

Department (MLT)

2015-2016 first year student in the Jinan University

Department Of Communication

(Radio &TV)

2016-2017 second year student in the Jinan University

Department of Communication (RTV)

2017-2018 graduate from the department of Jinan University

Communication (RTV)

PROFESSIONAL EXPERIENCE

1.Certificate of participation from the Council of International Composite for Scientific Researches ICSR for the 18-hour training in “MEDIA REPORTER” presented by the North Media Network on 27/12/2015

2.Certificate of participation from the Council of International Composite for Scientific Researches ICSR for the 10-hour training in “MEDIA DISCOURSE TECHNQUES” presented by the North Media Network on 27/12/2015

3.Attended and passed the Arab Forum for Training on “التوعية والاعلام البيئي” organized by the Arab Union for Youth and environment in cooperation with the Chamber of Commerce, Industry and Agriculture in Tripoli and the North and the internal academy of human and development held under the patronage of the Lebanese minister of environmental Mr. Mohamad Al Mashnouk on 2-4/3/2015

4. Certificate of participation in the training course of “تعاطي المرأة في العمل الاجتماعي” done by the judge and president Nabil Sarry held at Jinan University on 10-11/3/2015

5.Successfully attended the course of “Media communication skills” done by Aljazeera Ambassadors initiative held in cooperation with the American University of Technology-Lebanon in Akkar on 16/10/2016

6.Certificate of participation from the Council of International Composite for Scientific Researches ICSR for the 14-hour training in “Montage and Shooting” presented by the North Media Network on 2/1/2016

7.Received a Diploma from the Council of International Composite for Scientific Researches ICSR for completing a training course in “Basics of designing programs” presented by the North Media Network on 25/1/2016

8.Certificate of attendance to the workshop of “Technology: Raise your voice” organized by the international rescue committee on 3/2/2016

9. Certificate of participation from AL Amine International Academy for training and development for completing a 20-hour training course in “Live TV Reporter” on 16/2/2016

10.Certificate of participation from AL Amine International Academy for training and development for completing a 4-hour training course in “Planning and design Media and advertising campaigns” on 5/3/2016

11.Certificate of participation and achievement for selling skills and excellence customer service on 9-10/3/2017

12. Certificate of participation in ‘تعزيز التماسك الاجتماعي في لبنان” organized by the organization of"حركة السلام الدائم" in Beirut on 24/3/2017

Volunteering background

1.Marketing commercial shops in Iraq in 2012-2013

2.Participating in the 2-day training in a camp in the region of Zahle to learn the essentials of CPR in 2014

3.Participating in the organization of Tripoli Marathon with Jinan University in 2014

4.Volunteering in the campaign of “نزلنا الشتوي” in 2015

5.Volunteering in the campaign of “ندفى سوا” affiliated to the assembly of “سوا” in 2016

6.Founding member in the team of “بصمات ملونة” with the aim of volunteering and achieving the humanitarian activities in 2016

7.Building general relations in a local company in 2017

8.Held the “نشاط الدمج المجتمعي الفعال للأطفال” in Tripoli and is affiliated to the organization of “حركة السلام الدائم”

LANGUAGE SKILLS

Native language: Arabic

QUALIFICATIONS:

Ability to work independently as well as cooperatively with team members.

Excellent organizational and time management skills.

Able to work in a dynamic and diverse environment.

Excellent attention to details.

Interested in humanitarian work.

COMPUTER SKILLS:

Excellent usage for Microsoft Word, Excel, Power Point, Adobe Photoshop and Adobe Primer.

Professional referees:

Jinan University: www.jinan.edu.lb Tel: 06/447906



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