Mostafa Talaat Mohamed
Phone: +965********.
E-mail: ac3det@r.postjobfree.com
ac3det@r.postjobfree.com
Address: Al Farwaniyah, area 3, st109
Nationality : Egypt
Birth Date: 31/7/1991.
Website: http://www.linkedin.com/pub/mostafa-baddour/a2/838/403 https://www.bayt.com/ar/cv/?cv_id=45649323&icode=31993920 https://wuzzuf.net/me/BADDOUR
Education
Shoubra faculty of engineering Banha University September 2009 May 2014 Major: Electrical Engineering (Communications and Electronics) Graduation Project (VOIP over wireless LAN using CUCM server) grade: Excellent National Telecommunications Institute July 2014 Current Major: post graduate Diploma
Work experience
Ericsson (Etisalat NOC) (www.ericsson.com ) OCT 2016 Current Help Desk Engineer
Using monitoring tools to check Network KPIs and detect problems allover network
Manage Field maintenance teams to solve problems and incidents within SLA
Coordinates tasks between operation team and customer to avoid latency and problems
Performing coordination between all Ericsson teams inside NOC and Etisalat teams
Coordinates tasks between FM teams and Etisalat teams to handle all TTs and solve Network problems
Use Network reporting tools and preparing reports to be presented to Customer and Management
Handling all the Trouble Tickets Opened from the Teams in order to solve all problem occurred on the Network.
Following up Trouble Tickets Opened from the Teams in order to solve all problem occurred on the Network.
Following up on all Trouble Ticket in order to be solved within SLA.
Responsible for all reports Related to Trouble Ticket system.
Responsible for Dashboard reports (Daily, Weekly, and Monthly)
Responsible for Trouble Ticket handling Process. Etisalat -Wave Telecom S.A.E. (WAVE: http://wave-egypt.com/ ) March 2016 Oct 2016 Site Engineer
Performing Site Survey.
Performing Site Audit & Quality.
Preparing Site Acceptance visits.
Roll out new Site
2G Expansion (ZTE) (Etisalat Project)
Installation, Commissioning, Integration and Modernization.
Leading Teams.
Supporting another teams.
Expansion by new Cabinets RSU + Feeders + RRUs.
Installing AC power Cabinets.
Installing DC power Source.
Adding new Batteries and Installing new Battery racks.
Expansion by Swapping Cabinets & Antenna 4P (or) 6P to 10P or 12P.
Swap antenna from 6P or 10P to 12P for (Site sharing) between Vodafone, Orange and Etisalat. 3G Expansion (Etisalat Project)
Installing (ZTE ), (HUAWEI) RRU 2100 MHZ.
SWAP (ZTE ), (HUAWEI) RRU 2100 MHZ.
Etisalat 6th Sector project
Advanced Computer technology (ACT: http://www.act-eg.com/ ) June 2014 February 2015 Junior Support Engineer (MICROS)
Onsite Support for all MICROS systems.
Install new MICROS systems.
Troubleshooting micros system problems.
Onsite preventive maintenance for MICROS systems. Telecom Egypt July 2013 August 2013
Trainee
Digital Transmission Technology.
EWSD Switching.
Optical Fiber &SDH.
Satellite Communication System.
SYSTEL Telecom August 2012 August 2012
Trainee
Basics of Communications.
Two way Communication.
Broadband Communication (Canopy).
GSM (2G Mobile Systems).
ElAraby group of companies and factories July 2011 August 2011 Trainee
Maintenance and troubleshooting electronic devices
Electronic circuit’s installation.
Production lines control.
PETROJET July 2010 August 2010
Trainee
Digital machines control system.
Electronic circuits maintenance.
Qualifications
Bachelor's degree in Electronics and Communications from Shoubra Faculty of Engineering, Banha University, Egypt
COURSES
1. Network courses
CCNP voice (CIPT1) course at (http://www.overipegypt.com ) in 2014.
CCNA voice course at (http://www.itacademy-eg.com ) in 2012.
CCNA course at (http://www.itacademy-eg.com ) in 2011. 2. Mobile Communications Courses
GSM course at (http://www.jelecom.org) Egypt in 2010. 3. Other important Courses
Microwaves and transmission lines.
Digital communications.
Digital signals processing.
Intel microprocessors international edition.
Computer organization 5th edition.
System analysis.
Information system.
C++, JAVA SE how to program 8th edition, HTML.
VHDL programming by examples.
Computer Skills
SQL, Cisco Call Manager, Microsoft Word, Excel, Access, PowerPoint, Outlook Express, Microsoft Windows XP, Microsoft Windows Vista,7,8 and Microsoft Office2010 . Other Skills and additional information
Good English speaking and writing.
Good written and verbal communication skills.
Self-motivated and able to work independently.
Excellent team player as I worked in many teams in my faculty projects.
Ability to work in high-pressure environment.
Problem solving skills.
Time management skills.