MICHAEL BONDGIEN

**** **** ****** ****

Inver Grove Heights, MN 55076

651-***-****

Cell 612-***-****

ac3ddm@r.postjobfree.com

Skills

Knowledge of Windows 98, 2000 Professional and 7

Knowledge of Microsoft Office 2007 and 2010

Knowledge of Talisma

Knowledge of Coral Draw 2-9

Knowledge of Photoshop

Knowledge of Namo Web Editor

Knowledge of NICS

Experience

Owner / Operator of Capntrap, LLC

April 2013- Current

Conduct firearms transfers, minor gunsmithing and private training

EPG Security

August 2016-January 2017

Guarded Armed and unarmed accounts.

Call Center Specialist

Sportsman’s Guide, South Saint Paul, Minnesota

November 1997 –October 1998

Took in-bound customer orders and sold daily specials.

Product/Customer Service Specialist

Sportsman’s Guide, South Saint Paul, Minnesota

October 1998 –May 2014

Answered customer questions regarding product specifications, function and instruction, via phone and e-mail.

Assisted customers with return labels, tracking packages, exchanging and re ordering merchandise. Credit and price brake-downs.

Completed price match reports on other mail order \ internet companies for the merchandising department and the corporate office.

Processed all out going parts requests, verifying parts availability and compatibility for the warehouse.

Education

2D and 3D Graphics and Animation

School of Communication Arts, Minneapolis, Minnesota

June 1994

Certification

I am certified to use the stand-up fork lift, the sit down forklift, the man up/picking lift and the single and double auto pallet jacks.

I am Certified with the NRA as a CCL instructor and RSO

I am registered with the BCA

I volunteer as an RSO for the Simley High school trap team

I am a volunteer hunter safety instructor for the Minnesota DNR

I am also an FFL Licensed firearms dealer with the ATF.

References

References are available upon request.