Mark Richard Poch

** ***** **** *****, ******** Hill, ON L4S 2W3 H: 905-***-**** M: 416-***-**** E: ac3dco@r.postjobfree.com

My forte is the ability to convert raw data into accurate, concise, relevant information on which business decisions can be confidently based and effectively quantified.

Professional Experience

May 2000 – Aug 2017: Data Management: Business Analysis & Insights, Primus Canada, Toronto, Ontario

In this position I managed data from numerous sources with a focus on the Prepaid Division as well as providing support for the Wholesale, Marketing, and Finance departments. For each of these sections I produced an assortment of reports on precise schedules for a variety of specific purposes. I also created ad hoc reports upon request as required.

A sampling of the specific tasks and responsibilities would be:

Network Management – Oversight of routing software that determines traffic flow. Creating and uploading retail rate files into the prepaid platform. Constant monitoring of supplier costs to ensure maximum profit and to find and eliminate any risk of undesirable exposure.

Product Analysis – Using prepaid platform & routing system data to analyze approximately 60 products with over 500 unique product segments, all requiring separate reporting.

Accounting & Finance – Monthly consumption & liability reporting. Accounts receivable reports for our major distributors.

Carrier Relations – Maintaining relationships with external telecom service providers to ensure the lowest rates possible and to explore any applicable cost saving measures.

Customer Service – Preparation of phone card usage reports, often for immigration purposes.

Dec 1997 - Apr 2000: Data Analyst - Distribution Coordinator, Market Focus Direct, Markham, Ontario

Originally hired as a Distribution Coordinator and progressing into a Data Analyst role for one of the top retail analysis and distribution management companies in Canada my time at Market Focus allowed me to acquire a keen insight into the areas of relational database management, sales data analysis, data mining, and distribution management. The major challenges of this position included creating as well as converting a variety of databases from external sources for use in our internal distribution system, sales data analysis both before and after client marketing initiatives, flyer distribution targeting using client requested demographic criteria. Generating a variety of reports for sales presentations, client reports, and various internal purposes also represented a substantial portion of my duties.

Nov 1995 - May 1997: Production Manager, Total Quality Mailings, Markham, Ontario

In my role for this full service letter shop my responsibilities included supervising a staff ranging from 3 to 10 people, ensuring that production deadlines were met while maintaining a high standard of quality, preparing data files for use with a variety of computer applications including Canada Post sortation and correction software, running both laser and inkjet printers as well as sealing, metering and folding machinery. This “hands on” role gave me a sound knowledge of direct marketing, Canada Post addressed ad mail requirements and exposure to the printing industry.

Education

Business Administration Diploma, Seneca College – Newnham Campus, Toronto, Ontario

This 3 year diploma’s areas of study included operations management, key elements of marketing and accounting, as well as the fundamentals of leadership and interpersonnel relations in the workplace.

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