Sunil Lamichhane Email: ac3dci@r.postjobfree.com

Mount View Apartment, Contact No: +918*********/+919*********

Salbari,

Siliguri (West Bengal).

Career Objective:

To have a challenging position to meet my competencies, capabilities, skills, education and experience to attain the goal of the organization aiming at mutual growth.

Academic Details:

Passed MBA (Marketing) from Punjab Technical University, India in 2010.

BCA from Bangalore University, India in 2008.

Passed XII std. from Assam Higher Secondary Education Council, India in 2004.

Passed X std. from SEBA (Secondary Education Board of Assam), India in 1998.

Work Experience:

Astoria Hotel, Dubai

Designation : Customer Service

Duration : 1st September 2015 – 31st August 2017 (2 Years)

Duties and Responsibilities:

oResponsible for accurate check in and out of guests.

oHandle requests from guests as they come in, such as getting extra towels, running cots, showing guests how to use air conditioning and heating.

oBe able to make reservations for lodging, golf, the Medora Musical, and other TRMF events.

oBe available to deal with escalated callers or guests and answer questions in regard to a day’s daily activity.

oHave good judgment or discernment on the phones when talking to guests when it comes to unique requests.

oMust be able to work in both the Hotel/Motel Front desk and the call center.

Paramount Hospital, Siliguri

Designation : Data Entry Operator

Duration : 4th April 20014 to 20th May 2015 (13 Months)

Duties and Responsibilities:

oEntering data into a health information system

oMaintaining electronic records and logs, filling paperwork.

oScan documents and print files when needed.

oGenerate reports, store completed work in designated locations and perform backup operations.

oEnsure proper use of office equipment and address any malfunctions.

M/S K.S Enterprise, Siliguri

Designation : Stock Room Assistant

Duration : 2nd May 2012 to 30th March 2014 (22 Months)

Duties and Responsibilities:

oPreparing stock items for sale, steaming, hanging, ticketing and pricing of items.

oPlanning and organizing sorting systems to ensure the smooth running of the stockroom.

oMaintaining an accurate knowledge of stock and ensure consistent standards and pricing of stock.

oMaking sure the shop is well stocked and the shop floor is tidy.

Reliance Life Insurance co. ltd. Assam

Designation : Sales Manager

Duration : 21st July 2010 to 30th April 2012 (21 Months)

Duties and Responsibilities:

oRecruiting advisors and giving them the professional training of insurance products and knowledge, company background etc.

oEstablishing and maintaining positive customer relationships, planning and delivering effective sales strategies and monitoring the progress of near and existing financial products.

Skills and Achievements:

oCommunication skills, Customer service, Working within strict deadlines, Cash handlings, Accuracy, Target achievement and Team, work

oVolunteered in various social events in school level.

oRepresented school in various games in school meets.

oProficiency in Maths and GK.

oDecision Making

oTeam Work and Leadership.

Computer Proficiency:

oKey knowledge of Computer Language C, C++, Java.

oThorough knowledge of application: MS Word, Excel, Power Point and Internet Explorer.

oKnowledge of Database, MS-Access.

Personal Information:

Strengths : Initiative, Self-motivated and Positive approach.

Languages Known : English, Hindi, Nepali, and Assamese.

Date of Birth : June 08, 1981.

Hobbies : Researching on Net, Watching Sports and News.

I hereby declare that information given above is true to the best of my knowledge.

SUNIL LAMICHHANE

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