C Nd
Resume:
Sureshkumar R avindran
Woodbridge, O ntario
L4H 2 A6
Mobile: ( 416-*-**-****
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OBJECTIVE: T o w ork i n a r etail/service e nvironment w here I c an u tilize m y i nterpersonal skills a nd d evelop n ew b usiness s trategies. SUMMARY O F Q UALIFICATIONS
● Excellent s kills i n M icrosoft O ffice
● Strong o rganizational s kills a nd w orks i ndependently
● Excellent l eadership s kills
● Excellent c ommunication a nd t eamwork s kills
● Can c omplete m ultiple t asks w ithin r estricted t ime f rames WORK E XPERIENCE
Position: M ortgage S pecialist
BMO B ank o f M ontreal O ct 2 016-present
● Assisted o ther e mployees i n l ending o perations
● Reviewed a ppraisal r eports f rom t hree d ifferent a ppraisers
● Lead m y t eam i n t he “ Walk S o K ids C an T alk” f undraiser
● Met a nd o verachieved a ll t argets
● Lead t eam d iscussions o n i mproving p roductivity
● Placed i n t op t en o f a ll m ortgage s pecialist i n G TD
● Brought n ew t o B MO c ustomers t o t he b ank Position: C redit O fficer/Mortgage U nderwriter BMO B ank o f M ontreal J an 2 015-Oct 2 016
● Obtained U DL q ualification
● Reviewed a ppraisal r eports f rom t hree d ifferent a ppraisers
● AES r epresentative f or t he t eam ( Employee C ouncil)
● Assisted i n m aking a r ental o ffset c alculator t o m ake a d ecision e asier
● Reviewed m ortgage s pecialist d eals a nd h elped m aking a d ecision
● Received t he t hird q uarter b eam f or t he t eam
● Responsible f or r eviewing a ll t ypes o f s ecured m ortgage/loan a pplications Position: L ending S pecialist/Lending D evelopment M anager BMO B ank o f M ontreal 2 012-2015
● Met a nd o verachieved a ll g iven t argets
● Obtain U DL/BFS q ualification
● Assisted A LD l enders w ith o btaining a d ecision o n a a pplication
● Assisted b ranch c olleagues i n t he “ Ask t he E xpert” l ine
● Was a p art o f t he E mployee C ouncil
● Decision c omplicated a pplication a t t he C ustomer C ontact C enter
● Assisted m anagers i n e scalations o n C FS a pplications
● Coached l earners i n l ending o pportunities
● Assisted i n n ew l earners o btaining t heir A LD Position: C ustomer C ontact A gent- L ending a nd I nvestments BMO B ank o f M ontreal 2 010-2012
● Met a nd o verachieved a ll g iven t argets
● Recognized a s Q uarterly B ravos w inner i n 1 s t, 3 r d, 4 t h Q uarters
● Placed f irst o n t eam a nd 4 t h i n c enter i n o verall t argets
● Recognized a s A nnual B est o f t he B est A gent ( ABOB) - 2 011
● Elected o n t he E mployee C ouncil
● Assisted t eammates a nd p eers i n a ll i nquiries Position: C ustomer C ontact A gent – P roactive S ales BMO B ank o f M ontreal 2 009-2010
● Met d aily t argets
● Helped t rain n ew e mployees
● Actively t ook p art i n t eam h uddles a nd m eetings
● Placed s econd o n t eam f or o pportunities
● Helped c lients w ith t heir i nquiries
Position: A dministration A ssistant
A & T M anpower S ervices 2 005-2009
● Responsible f or c reating p ortfolios
● Responsible f or r ecruitment
● Payroll A ssistant
● Organized a nnual r eports
● Successfully g ained e mployment f or c ustomers
● Explained a nd t aught c ustomers b asics i n M S O ffice Position: S hift L eader
Blockbuster V ideo ( Woodbridge, O ntario) 2 006- 2 007
● Key h older f or m ultiple s tores
● Verified c ash b alances a nd d eposits
● Responsible f or s cheduling
● Conducted i nterviews f or p otential c andidates
● Worked w ith m anagement t o d ecrease s hrinkage
● Verified i nventory n umbers
● Placed 1 s t i n s ales i n s tore, 5 t h i n d istrict, a nd t op 2 0 i n C anada, p ushed s ales g oals Position: S upervisor
Tim H orton ( Woodbridge, O ntario) 2 002- 2 006
● Performed c ash r egister a udits
● Was r esponsible f or d elegated v arious t asks
● Was r esponsible f or i mplementing c orporate s tandards a t s tore l evel
● Was r esponsible f or t he t raining p rocess f or n ew c andidates EDUCATION
● Completed O SSD w ith h onours
● Completed B BA h onours i n e conomics a t Y ork U niversity
● Elected V P o f M arketing f or t he Y ork U niversity T amil S tudents A ssociation(2008-2009)
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