Iman Fouad
Engineering BSc, ITIL, Six Sigma & PMP
Tel. +974-********
e-mail: *******@*******.***
LinkedIn: https://www.linkedin.com/in/iman-fouad-4678514a/
Profile Summary
Certified Project Manager with a demonstrated history, over 16 years, of working in the IT service industry. Skilled in planning, analysis, Business Process improvement, Information Systems and ITIL implementation. Strong healthcare & ERP services professional with a Bachelor of Biomedical Engineering.
Currently occupying the position of Delivery manager at Hamad Medical Corporation (HMC), State of Qatar. Managed multiple kind of Information technology projects on large scale, in the fields of education, finance, procurement, HR, outsourcing and hospital management.
Key Capabilities
Experience in working for large scale organizations,
High planning, organizing, coordinating, controlling and delegating skills,
High leadership and decision-making skills,
Fluent linguistic skills, reading, writing, speaking, in English and Arabic.
Team Building and relationship skills, ability to collaborate with others for business results,
Highly Qualified in conflict management and stress management,
Expert in managing projects using PMP approach,
Participating in creating many processes and procedures and re-engineering using CMMis, ITIL and ISO20K,
Microsoft project server experience
Wide experience in hospital management information systems implementation,
Wide experience in ERP implementation,
Highly qualified to administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action plans.
Ensured strict adherence to the organization’s policies and procedural guidelines.
Positions
Time
Name
Position
October 2015 Till Now
Hamad Medical Corporation
PMO Delivery Manager
April 2012 Till Sep 2015
Hamad Medical Corporation
IT Project Leader – IT Department
Jan 2012 Till April 2012
Qatar Aviation Services – Qatar Airways
Project Leader – Service Quality and projects
October 2010 Till Dec 2011
ICT Qatar
Project Coordinator – ICT & Society
Sep 2000 to 2009
Data Management Systems (DMS)
Programing, implementation, configuration and Project manager
Career Experience
Hamad Medical Corporation (HMC) April 2012 - current
URL : www.hamad.qa
Last Position: PMO Delivery manager - Responsible for managing PMO Transformation program
Key Result Area:
Leading the PMO team
Automation of the PM functions and processes
Identify and implement the Project management strategy and methodology across the organization
Ensure compliance of project managers with the PM standards identified.
Lead the Portfolio qualification and prioritization process.
Resource management, including resource planning and allocation.
Implementation of Microsoft Project Server
Portfolio Dependencies and Risks tracking and reporting.
Procurement tracking and reporting.
Leading the ERP HR Implementation project from initiation to complete and successful rollout and handover to operations
Leading the HIMSS Accreditation project
Leading the ICT Outsourcing initial phase project
ICT Qatar October 2010 – December 2011
URL : www.motc.gov.qa
Last Position: Project Coordinator
Key Result Area:
Develop full-scale project plans and associated communications documents.
Track project milestones and deliverables.
Define project success criteria and disseminate them to involved parties throughout project life cycle.
Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
Develop experience of working within diverse team
Data Management Systems (DMS) Sep 2000 – Sep 2009
URL : www.dmsegypt.net
Last Position: Projects & Configuration manager
Key Result Area:
Build strong experience in Hospital management information systems
Gain comprehensive understanding of the Health care environment, requirements and standards
Analysis, design, develop different management information systems application,
Provide customer service excellence and technical support on supported systems,
Conduct group training sessions on products and services,
Monitoring projects and producing different reports that track source changes and created versions and also clarifies who did what.
Academic Background
Engineering Bachelor degree Y 1995-2000, Faculty of Engineering -Cairo University- Egypt - Systems & Biomedical Section.
Training &Certifications
1.PMP Certified, Mar 2015 – Mar 2018 License PMP #1800737
2.ITIL Foundation v3, Certified 2012
3.Lean Six Sigma, white belt Certified, 2017
4.ITIL Intermediate Capability SOR (Service Offerings & agreements) Certified Apr 2017 – Present License GR756018042IF
5.Oracle Developer 2000 Master (From Oracle University)
6.Lean Six Sigma – Green belt
7.ITIL Intermediate – Continual Service Improvement
8.ITIL Intermediate – Service Transition
9.Microsoft Project Server – EPM
10.Rational IBM (Clear Case & ClearQuest)
Personal Data
Name : Iman Ibrahim El Sayed Fouad
YOB: 1976
Nationality : Egyptian
Marital Status: Married
Cellular: +974-********
E-Mail: *******@*******.***