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Customer Service Administrative Assistant

Location:
Dallas, TX
Posted:
November 16, 2017

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Resume:

Mendy Sibery McGhee

*** ***** ****, *********, ***** 77562

Cell: 281-***-****

ac3ctc@r.postjobfree.com

PROFESSIONAL DEVELOPMENT:

MS Word

MS Excel

MS Power Point

MS Access

PMT/People Soft

CDMS database

SAP

HASP Drug Screens

MIS

TWIC Credentials

Timekeeping

Office Manager

Customer Service

Billing

DOT Regulations

Switchboard

OTM

Warehouse Inventory

Oracle

AP/AR

Liquid Office

ATTRIBUTES:

Ability to communicate and form professional relationships with all levels of management as well as employees with confidence and compassion.

Maintain highest level of confidentiality.

Polished Customer Service.

Detail oriented.

Ability to work in a fast paced, multi-task environment.

EMPLOYMENT EXPERIENCE:

Meador Staffing - Merichem – Houston TX – 7/21/17 – Present

Accounting Clerk (Logistics)

Process Logistic invoices in OTM and Oracle

Jacobs Field Service – Baytown TX – 3/19/12 / 04/27/2017

Accounts Payable/Accounts Receivables on-site Exxon Refining – handles all payables for job. I’m also responsible for Material and 3rd Party billing to client through Arabia and the Exxon tracking (CDMS) system. I also have received material in the Jacobs JMMS system and create invoices for payables in Liquid Office. Cross trained in the Accounts Receivables department (buyer)

Compile amounts owed by the company to vendors, suppliers, or other organizations/individuals.

Process expense reports and manages receipts

Gather purchase orders, and other documentation to prepare payments.

Interface with vendors to ensure accuracy of invoices, supporting documentation, and financial reporting.

Code invoices to appropriate general ledger account based on generally accepted accounting principles.

Conducts and maintains timely reconciliations of revenue transactions and other accounts as needed.

Review and approve vouchers for payment.

Assist Office Manager with a variety of projects when requested and perform other duties as assigned.

Allocate time in the Track system.

Cat-Spec LTD Laporte TX – 8/15/11 / 3/16/12

Cost Tracker on-site at multiple job site cost tracking turnarounds– Track cost for Labor, Equipment and 3rd Parties. Submit Payroll per each project. Build Invoice for billing. Submit daily cost updates.

Veolia ES Industrial Services, Inc. Baytown, TX – 1/23/08 / 8/12/11

Office Manager on-site Lyondell Houston Refining – handles hire-in paperwork for turnarounds including drug screens, process payroll in a PMT database, invoice customer, order supplies, allocate time in the track system, perform all administrative functions.

Pala Interstate Baytown, TX – 2/10/03 / 1/23/08

Timekeeper on-site Exxon Refining – handle hire-in paperwork for turnarounds including drug screens, process payroll in an Access database and Exxon CDMS database, invoice customer, order supplies, perform all administrative functions.

Kelly Services Baytown, TX – 7/2001 / 2/10/03

Administrative Assistant on-site Exxon Mobil Tanks Division – Enter time in MIS, prepare daily work schedules, create Excel spreadsheets and PowerPoint presentations, create work orders and general clerical duties.

Kelly Services Baytown, TX – 4/2001 / 7/2001

Administrative Assistant – filing and data entry, answer phones, make travel arrangements, reserve meeting rooms, set-up videoconferences and coordinate events

C & D Warehouse Houston, TX – 7/1998 / 2/2001

Customer Service Representative – answer switchboard, enter customer orders into SAP system. Generate packing slips/bill of lading for domestic and international orders. Create Certificate of Analysis and Auto Certificates. Maintain extensive client support with regards to shipping status, transit time, material availability and resolution of issues. Handle dispatching of inbound and outbound bulk orders.

Pond Freight Houston, TX – 9/1996 / 9/1997

Warehouse Inventory Clerk – filing and data entry. Answer switchboard and monitor drivers to assure compliance with safety/DOT regulations. Track and maintain inventory utilizing both manual and computerized systems. Matched driver load information with orders. Provided customers with bill of lading to verify proof of delivery.

EDUCATION:

Ross S. Sterling High School, Baytown, TX – Graduate 1995



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