Managing Editor, Content Strategist, Writer
Resume:
* ****** ***** ****: 608-***-****
Woodbridge, CT 06525
Keith A. Batter
Objective: I believe that, fundamentally, every job is in actuality a customer service position. As such, it is always my primary objective to exceed customer expectations and deliver a superior experience. I accomplish this with a positive, resolution-oriented mindset. My critical thinking skills and managerial experience allow me to optimize my own abilities while also collaborating with others, empowering them to cultivate their own leadership skills. I have a broad array of experiences, as well as the ability to adapt and learn new skills quickly. This allows me to integrate into any position effectively, infusing great energy and leadership into any work environment.
Experience
2015-2017 Technology Marketing Corporation Trumbull, CT
Managing Editor, Custom Publishing Division
Blogs, case studies, press releases, web copy, white papers, social media
Onboard new and prospective clients
Outline corporate goals and benchmarks
Tailored, long-term editorial planning
Produce creative original content
Editor for all content, including outbound e-newsletters
SEO and social media optimization
Superb ability to prioritize tasks and delegate resources
Excellent communication skills
Active participation in projects and team meetings
Proficient researcher and interviewer
Collaborate seamlessly in autonomous role
Quickly complete tasks and milestones on time
Develop a unique voice to reach client’s key demographics
Proficient in Microsoft Office
Management of website content
Weekly reports and other administrative functions
Continue to increase workload to enable organizational scalability
Promoted from entry-level position to manager in two years
2012-2015 New Haven Windustrial Hamden, CT
Warehouse Manager
Coordination of all incoming and outgoing deliveries
Managed and organized three daily truck routes
Implemented efficiency improvements as needed
Oversaw and ran the customer pick-up counter
Purchasing and sales
Sprinkler system welding/fabrication
Customer service specialist
Received perfect scores for two yearly inventory audits
General warehouse maintenance
Staff scheduling
Employee conflict resolution
Forklift certification
Promoted from entry-level to warehouse manager in two years
2011-2012 The Bee’s Knees Restaurant and Café Morrisville, VT
Kitchen Staff
Breakfast, lunch, dinner line cook
Food preparation and menu planning
Maintain a clean work environment
Work collaboratively with other kitchen staff
After hours kitchen breakdown/sanitization
Assist wait staff with busy tables
Fill-in musical performer
Promoted from dishwasher to line cook in less than one year
2010-2011 New Haven Windustrial Hamden, CT
Pipe/Sprinkler System Fabrication
Operated and maintained four fabrication/welding machines
Responsible for opening and closing
Maintain and replenish inventory
Assist primary warehouse staff at customer pickup counter
Shipping/receiving
Education
2006-2010 Colorado University Boulder, CO
Bachelors Degree
Earned degree in English Department’s Creative Writing Program
Graduated with a 3.50 GPA
National Society of Collegiate Scholars member
Featured author at numerous local readings
Played with nationally ranked Ultimate Frisbee club team
Published fiction and poetry with two literary journals
Additional emphasis on social sciences coursework
Vocal classes
Freelance writer
2002-2006 North Branford High School North Branford, CT
Honor Roll student every semester
Starring role in three school musicals
Choir
Awards from Debate and Writing classes
Community theater
Editor of school literary magazine
Student Council and class Treasurer
Volunteer for school and community outreach programs
Interests I love stories. I love reading and writing them, but most of all, living them. I like to travel the world with my wife, and explore the wilderness with our dog. I am happy skiing in the backcountry of Colorado and just as content staying home to write music and play my guitar. I love to meet and engage with new people, explore new opportunities, and relish the chance to gain a fresh perspective, hold a thought provoking conversation and build relationships.
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