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Customer Service Manager

Location:
Gastonia, NC
Posted:
November 16, 2017

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Resume:

**/**** ** **/****

Morganton, NC

**/**** ** **/****

Gastonia, NC

JASON BENNETT

Professional Profile

Driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. Offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude. Skilled in talent recruiting, asset protection, financial management and customer relations. Professional Highlights

Leadership/communication skills

Self-motivated

Customer-oriented

Training and development

Client account management

Business operations organization

Interpersonal skills

Multimillion-dollar P&L management

Inventory and Labor cost control

Budget development

Experience

District Manager

Fulenwider Enterprises Inc

Capitalized on industry changes to maximize company revenue. Managed the day-to-day tactical and long-term strategic activities within the business. Conducted cost, schedule, contract performance, variance and risk analysis. Reduced and controlled expenses by improving resource allocation. Reviewed and approved billing invoices and expense reports. Drafted business plans, budgets and quarterly and semi-annual business reviews. Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.

Coached and mentored staff members by offering constructive feedback and taking interest in their long-term career growth.

Event Specialist / Shift Manager

QDOBA Mexican Eats

Answered customers' questions and addressed problems and complaints in person and via phone. Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.

Kept the showroom clean and maintained neat, orderly product displays. Certifications

Continuing education in Business Administration and Hospitality. Serv Safe Proctor and Administrator. Newton, Nc 28658 H: 828-***-**** C: 828-***-**** ac3cpg@r.postjobfree.com



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