VU PHAM (PMP, ACP)

**** ******** ***, ****** *****, CA 92845

M: 714-***-**** – ac3cpd@r.postjobfree.com

LinkedIn profile: https://www.linkedin.com/in/vu-pham-pmp-pmi-acp-498b741a

SUMMARY: A 15-years practical leader specializing in software testing and quality management. Solid experience in building and transforming QA teams towards Agile-based quality engineering culture. An advocate of Context Driven/Risk-based Testing methodology and passionate leader who loves exploring new testing methodologies to help organizations be more effective, efficient, and reducing waste. First creator of Katalon Studio – most powerful Selenium/Appium-based automation solution.

SKILLS: • Testing leadership and consultancy, onshore/offshore testing service, testing transformation

• Project management (PMP certified), Agile testing and development (ACP certified)

• Content Driven Testing, Risk-based and Exploratory testing

• Test solution development: web and mobile testing automation framework

• Automation test (Selenium, Appium, Test Complete, Telerik, QTP, Cucumber)

• Web/mobile application, automation/API/web service/performance testing

• AWS, Jenkins, Docker, TeamCity, TFS, Git, BrowserStack, Kobiton

• Jmeter, LoadRunner, SoapUI, BlazeMeter, Postman, Runscope

• Rally, VersionOne, Jira, TestLink, Quality Center, qTest, Test Manager, ClearQuest

• Splunk, AppDynamic, New Relic

• Perl, Python, C#, TCL, Unix/Linux

PROFESSIONAL EXPERIENCES:

QA Manager 11/2013 – Now

KMS Technology Inc. (US)

•Manage software development engagement for a sizable offshore team of leaders, developers and testers, working on key products for Cox Automotive Inc.

•Analyze client QA processes, identify gaps/weaknesses and recommend QA methodologies (Agile/Context driven-based approach, automation-first)

•Work with product and engineering on features from development to deployment. Work with management team on key successful factors and drive initiative implementation for both testing and development

•Propose automation strategy, ROI and implement automation tools for web application, Web service/API

•Evaluate test automation tools, establish selection criteria and drive POC implementation

•Work with engineering teams on deployment of automation into CI/CD pipeline for shift-left testing vision

•Develop test strategy for moving enterprise products to AWS and recommend long term testing approach on AWS leveraging micro-service architecture

•Identify roadmap and training to transform QA Analyst into QA Engineer

•Be part of Leadership team to develop new testing service offerings (DevOps, Mobile Testing, Context Driven Testing)

Achievements:

KMS Technology got vendor award “2016 Most Business Impact" from Cox Automotive

Introduced new QA processes/practices helped reduce 80% Production escape after 4 months

Director of Quality Assurance 09/2009 – 10/2013

KMS Technology Inc. (Vietnam)

•Define Testing Service roadmap, strategizing testing practices and translate into service offerings and actionable plans

•Architect, design product roadmap and drive implementation of automation tools (Katalon Studio)

•Be responsible for the success of multiple software testing projects simultaneously

•Define strategy and initiative to strengthen testing practices and capabilities of testers across departments and accounts

•Work with project teams on resource planning, project schedule, risk identification/mitigation, test planning, test approach and adoption of testing tools

•Provide ongoing leadership Testing Service leadership team (QA Architects, QA managers, QA leaders)

•Support the sales cycle for QA services including proposal design, RFP response, and ongoing business development needs

•Advise on quality engineering advancements and strategic methodology and development recommendations to organization and clients

Achievements:

Launched successfully Katalon Studio – The most powerful Selenium/Appium-based automation tool

Growth the Testing Services department from 2 to 250 people (contributed more than 50% company yearly revenue) after 3 years

Head of Software QA Engineering 08/2008 – 08/2009

Altera (Intel FPGA)

•Ramped up software verification team for new Altera R&D center in Vietnam (Altera now is part of Intel)

•Adopted/customized development, verification practices and processes. Drive implementation to this new R&D center

•Trained engineers and testers on quality engineering, software testing and hardware verification

•Mentored members on technical and career development. Conduct performance review for members

•Participated in quarterly product planning and feature/milestone review

•Plan development and testing activities including monitoring quality metrics and development/testing efforts

•Automate functional testing using TCL, Perl and Selenium-based automation tool

•Drive implementation new test utility/test tools and enhancement of overall test infrastructure

Achievements:

Successfully built up Software QA Engineering for new R&D center. Team was able to contribute to global delivery after a quarter

QA Manager 03/2003 – 07/2008

Computer Sciences Cooperation (CSC)

•Managed sizable testing team of Test Engineer and Automation Engineers working on products for data security and protection

•Defined and developed the processes, tools and technology to enable a fully automated test environment

•Recruited and mentored Team Leads and key technical resources

•Developed test methodologies, quality metrics, and processes for hardware and software testing

•Worked with engineering, product and infrastructure teams on product features from planning to delivery

•Estimate feature releases, plan resources and monitoring/reporting test efforts and resolving technical issues

•Drive development of automation solutions for functional, database and localization testing for the products running on multiple platforms (Windows, Linux, Unix, HP and AIX

Achievements:

Sustainably grow the team from 5 to 50 people after 2 years (Biggest Testing Service team in CSC Vietnam)

Senior System Test Engineer 01/1999 – 02/2003

eSilicon Inc.

•Developed test harness/test data for verifying ASIC/FPGA IPs (RAM/ROM Memories, DSP, FIFO, IO modules …

•Developed data-driven automation framework using Perl/TCL on Linux/Unix platform to automate all testing needed for IPs

•Worked with design teams on product requirements, system design and test procedures

•Worked with System-on-Chip team on chip-level overall test strategy and solutions

•6 months on-site for leading semiconductor company in Silicon Valley focusing on developing test infrastructure and system level automation

Achievements:

Got “Top Performer of the Year” award - 2001

EDUCATION:

BS in Applied Mathematics and Computer Sciences (1994 - 1999)

Management and Leadership (2005, 2011)

oNegotiation Skills, Conflict Management and Decision Making Skills, Coaching Skills, Strength-based Leadership, Influencing Skills, People and Communication Skills

Certified Tester (ISTQB), Rapid Software Testing (James Bach)

PMP (Professional Project Management), ACP (Agile Certified Professional)

Contact this candidate