ANUSHA.M

962-***-****

ac3cdo@r.postjobfree.com

CAREER OBJECTIVE:

To be involved in work where I can utilize my skill and creatively involved with system that effectively contributes to the growth of the organization.

PROFILE SUMMARY:

2 years 4 months of experience as Security Administrator at resolving complex network issues and solving customer support issues quickly

Proficient in handling escalated calls and providing support to end-users.

Monitored tickets regularly and solving with in SLA time. Trained, supported and communicated with end users on security related issues.

Actively reviewed logs of all Windows servers to ensure that there were no breaches of security

Maintained and updated daily reports to be routed to higher authority to maintain accurate records and accountability of daily activities.

Scheduled, configured and maintained network security upgrades and daily backups.

TECHNICAL SKILLS:

Microsoft Direct Access

ADFS

McAfee

Varonis

WORK EXPERIENCE:

Worked as a PROJECT ENGINEER in WIPRO TECHNOLOGIES - Chennai since June 2015 to September 2017

EDUCATION PROFILE:

Completed MCA in GR GOVINDARAJULU SCHOOL OF APPLIED COMPUTER TECHNOLOGY with 7.21 CGPA

Completed BSC ELECTRONICS AND COMMUNICATION SYSTEM in SRI KRISHNA COLLEGE OF ARTS AND SCIENCE with aggregate percent of 68.05% of marks in 2009-12

Completed HSC in RAMASAMY MATRIC SCHOOL with 76.70% of marks in 2008-09

Completed SSLC in RAMASAMY MATRIC SCHOOL with 66.90% of marks in 2006-07

PROJECT :

Project: ROYAL DSM

Client: DSM

Designation: Project Engineer

Role: Network support Engineer

Team Size: 13

Technologies: MS Direct Access, ADFS, McAfee, Varonis

Server: Windows Server 2012, 2008, ePO server

Description:

DSM is a global science-based company active in health, nutrition and materials.

By connecting its unique competences in Life Sciences and Materials Sciences DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders simultaneously.

DSM delivers innovative solutions that nourish, protect and improve performance in global markets such as food and dietary supplements, personal care, feed, medical devices, automotive, paints, electrical and electronics, life protection, alternative energy and bio-based materials.

Wipro has been identified as a partner to manage and support security infrastructure of DSM for solution like MS Direct Access, ADFS, McAfee EPS, PKI and MBAM

Responsibilities:

Responsible for handling L1 & L2 Administrative task for the service like Direct Access, ADFS, McAfee.

Responsible for publishing periodic health check report for Direct Access, ADFS, McAfee services. Evaluating the project documents.

Cross skilled in skills like MBAM, BitLocker & PKI to support the team on need basis.

Performed daily maintenance and monitoring of anti-malware. Prepared operation report for customer review.

Attended trainings for the skills, McAfee, PKI & ADFS. Attended Direct Access training programmed conducted by Microsoft.

Drafted incident case reports, collected background info and evidence from statements during investigation and uploaded data into proper management information system for proper processing

Experience in working with small and large groups and successful in meeting new technical challenges and finding solutions to the customer.

Closely worked with the security team members, architect & the program managers to ensure smooth Go-live per the schedule.

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