Product Development, Project Management
Resume:
Scott Grese
********@*****.***
Product Development & Project Management Specialist
Honest, Genuine, Passionate About Company Culture
EXPERIENCE
SimplyFun, LLC – Product Development Coordinator July 2016 – Nov 2017
• Managed development cycle of tabletop games designed for educational content.
• Successfully delivered 22 products.
• Supervised art direction for multiple products created in tandem.
• Implemented evidence-based product lifecycle management systems.
• Devised system that brought analog & digital file archiving into alignment.
• Oversaw product line redesign that brought 140 previous products into alignment with current company rebranding.
• Ran product testing procedures, engaged users on product needs, validated data & incorporated feedback into product designs.
• Designed inventory process improvements that lowered each task from 20 minutes down to 1 minute, which reduced necessary labor hours by over 90%.
• Created in-depth best practice procedures and streamlined production processes, which drove consistent on-time delivery of products.
• Principal copywriter for all product related documents, including instruction booklets, packaging language, marketing copy & video scripts.
Nordstrom.com – Product Coordinator 2013 – 2016
• Researched & verified in-depth product knowledge information, including materials used, country of origin, sizing, fit & care instructions.
• Collaborated with buying teams & internal production studios to provide workload projections & clothing sample logistics.
• SME for the development & launch of the first Designer Apparel division on Nordstrom.com.
• Increased new vendor buy-in through relationship building, interdepartmental communication & customer service.
Rudy’s Barbershop – Lead Reception 2011 – 2013
• Empowered as the customer advocate, managing resources to decrease wait times & increase client satisfaction.
• Regularly exceeded monthly product sales goals by 30%.
• Coordinated training & development of new staff to create an efficient workplace that built brand loyalty.
GEICO Insurance – Auto Damage Adjuster II 2003 – 2011
• Delivered accurate vehicle repair estimates using knowledge of vehicle construction, insurance policies & state bylaws.
• Provided A+ customer interactions through excellence, empathy & service.
• Built strong relationships with vendors & partners to promote the growth of GEICO’s signature auto damage claims process, Repair Express.
SKILLS & TOOLS
Change Management
Research & Development
Product Testing & Production
Line Strategy & Resource Allocation
SharePoint, Basecamp, Wrike
Word, Excel, Outlook, PowerPoint
EDUCATION
City University of Seattle – BA in Business Management 2012
Contact this candidate