Human Resource Resources

Felicia Hester

**** **** ****** **** ******-Varina, NC 27526 919-***-**** *******.******@*****.***

Experienced Professional with a concentrated experience in Human Resources through leveraged skills in working with Managers, Recruiters, and employees to reach their highest potential within the company.

Effective collaboration, critical thinking, problem-solving, and team-building skills

Engage with recruitment of talent for prospective candidates, determining position requirements

Ability to use discretion and independent judgment with confidential information

Experience with developing and writing manuals and policies

Strong communication skills, with listening, writing, speaking, and presentation skills

Areas of Expertise

Coaching

Problem Solving

Job Evaluations

Communication

Research Planning

Development

Workforce Alignment

Advising

Resource Capabilities Analysis

Office Skills

MS Office (Word, Excel, PowerPoint, Publisher, Outlook) Org Plus, Oracle Discover Viewer Reporting system, HRIS Systems (Oracle HRIS, Ultipro, Kenexa Job builder, PeopleSoft, Larsen) ADP, SAP

Professional Experience

Grifols Sept 2017 - Present

Leave Administrator

Serves as first point of contact for supervisor and/or employee requesting or inquiring about a leave of absence; makes determination of the type of leave and sends the required documentation

Prepares, sends, and tracks all LOA paperwork required. Must comply with deadlines and FMLA laws and requirements in gathering data, all required documentation and sending responses in a timely manner. Must make sure all paperwork has the required approvals, signatures, and is tracked and entered for audit purposes.

Responsible for determining FMLA eligibility and appropriate disability program available if applicable.

Manages employees LOA in HRIS Enterprise and payroll system

Spartanburg Regional Healthcare System 2016 - 2017

Compensation Analyst II

Initial contact with recruiting for prospective employees, determining position requirements, salaries, job postings, company’s policies and procedures; Ensuring that applicants complete all requirements for position.

Conducts job evaluations market analysis and survey participation. Determine salary grade assignment and FLSA job statuses

Provide managers with coaching and advising by assisting with job descriptions, job qualifications. Advising employees of qualification of position, promotions, and job leverage.

Develops advanced proficiency with Human Resources information system and related systems such as timekeeping platforms and performance evaluation programs

Assists in the development of communication and training to support human resources and compensation program objectives. Delivers training and/or presentations as required

Felicia Hester

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Dex Media 2006 – 2016

Sr Compensation Analyst (2011-2016)

Administrator of job description analysis, ensuring that all internal job data is complete, accurate and that all new survey data is uploaded correctly.

Compensation partner with Recruiting and Managers to determine is candidates meet the requirement for posted positions. Determined salary requirements

Worked with HR Business Partners and Managers to provide support and expertise around communication of compensation program and practices.

Administered corporate Merit and annual/quarterly non-sales incentive programs. Review payments to ensure they are made in accordance with plan provisions; obtain appropriate approvals; ensure all related reports are distributed appropriately.

Developed cross-functional teams to share best practices to enhance recruiting efficiency.

Conducted job evaluation, market analysis, and compensation studies. Propose recommendations for salary adjustment where needed.

Human Resource Administrator (2006-2011)

Managed the Oracle HRIS database to include maintenance, review for accuracy, and provide data information, on-boarding process and relocation

Maintained sufficient employee records and assures correct status and information. Created an internal application-tracking spreadsheet for referrals and education reimbursement. Provided counseling and determines eligibility

Produced comprehensive monthly headcount report using Discover and Excel, broken down by organization, providing details on headcount, hires, terminations, and transfers.

Select Specialty Hospital 2002 – 2005

Human Resource Coordinator

Managed recruiting process, including reviewing resumes, creating job postings, scheduling and conducting interviews, conducting reference checks, extending offers of employment, and working with outside agencies.

Processed paperwork for pre-employment paperwork, prepared personnel/education/employee and health files. Coordinated and assisted with the facilitation of open enrollment for employee benefits.

Communicated with Department Managers on various personnel/employee relations issues which included terminations, promotions, and rating performance evaluations.

Processed all compliance reports such as licensure, certifications, OSHA, Workers Compensation, FMLA, Short Term Disability, and all leaves.

Developed and managed the new hire orientation and on-boarding process, prepared staff policies, conducted career reviews(included goals and objectives), and facilitated disciplinary inquiries.

Education / Certifications

CENTRAL MICHIGAN UNIVERSITY

Master of Science in Public Administration

North Carolina Wesleyan College

Bachelors of Science in Business Administration

CENTRAL MICHIGAN UNIVERSITY

Human Resource Graduate Certificate

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