Professional Summary

Over ** years’ experience in all aspects of Human Resources/Office Management from initiating the setup of office/departments, to being an independent consultant.

Key Strengths

Ability to develop strong Excellent Computer Skills Training

relationships both in and Detailed Oriented Multi-task

outside the organization Organization Skills

Professional Experience

Alco Management, Inc. 2011-Present

Director, Human Resources/Administrative Services

Directed a department of seven which included Administrative, Human Resources and Payroll employees

Participated with executive level management in determining change management, and all Human Resources related issue

Converted the payroll system from paper to online as well as benefits, performance management and applicant tracking

Reduced payroll/benefits costs by 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services

Managed the benefit programs including analysis, benefit choices, and negotiating with vendors

Managed the 401k program including reviewing plans and negotiating prices and moving investments to be sure the company was getting the best coverage for the employees

Managed all Employee Relation incidents

Trained managers and directors on how to coach employees effectively and other Human Resources subjects

Directed all human resource processes for 70+ multi-family properties with employees in nine states

Established and managed department budget

Developed a mentoring program for new managers

Directed recruiting for all positions, including advertising, screening, background/drug screens, testing

Trained hiring staff on how to conduct effective interviews to determine the best candidate for a position

Managed Applicant Tracking System

Reduced turnover from 54% to 29% over a two year period

Increase retention rates by working with executive leadership to identify and reward top performers

Facilitate recruitment process across all business lines and source candidates through proven recruitment channels

Traveled to communities to train on benefits, employee handbook, policy and procedures, etc. to maintain compliance

Developed and maintained all policy and procedure manuals and employee handbook

Conduct updated training in order to stay incompliance with all state regulations

Directed Workers Compensation and Safety Program

Created compensation structure from the ground floor, establishing ranges, grades, surveys, etc.

Trained managers and executives on why the need for a compensation structure

Continued to monitor salary ranges by conducting salary surveys every 18 months

CRSA/LCS

Human Recourses Generalist 2006-2011

Manage and provide a full range of HR/Administrative support to more than 15 retirement communities in multiple states

Negotiate and administer benefits for over 1000+ employees with multiple plans

Manage budgets for benefits

Manage the Corporate office Administrative staff

Provided guidance in succession planning for future promotions

Develop and maintain all policy and procedure manual and employee handbook

Recruit for all level open positions

Interfaced with clients requiring staffing services to determine number of hires, salary, positions, and job descriptions for short-term and long –term temporary employees

Sourced resumes to select best qualified candidates and interviewed candidate to better assess qualifications and ascertain personality, personal character, and work ethic

Validated applicants references and communicated with previous employers to qualify capabilities and verify work history

Followed up with clients to evaluate temp employee performance and client satisfaction

Travel to communities to assure that all information is incompliance with regulatory guidelines

Establishes email, phone, and all computer equipment for new hires

Developed and administer new hire orientation for all levels of new hires

Dollar Tree Stores

Human Resources Manager 2003-2006

Provided complete range of HR support to two regional distribution centers collaborating with eight regional centers throughout the US

Advised and counseled managers and employees in employee relations, compensation, training, career development, benefits, job evaluations, time and attendance and performance management

Managed all aspects of Human Resources including hiring, employee relations, benefits, training, compensation and payroll

Directed recruitment efforts, and providing advice and coaching on all aspects of recruitment and talent management

Led aggressive campus recruitment initiative to build brand and expand company’s relationship with targeted schools

Trained and coached new and junior recruitment specialists to improve quality of hires and across all business sectors

Developed and implemented improved recruitment metrics to enhance metrics reporting

Updated current policy and procedures to keep up with industry standards

Manage Safety and Security of 400,000+ square foot facility and Associates

Independent Consultant 1993-2003

Consulted for various companies

Specialized in recruiting, compensations, benefits, employee relations, training and career development

Office and Management setup

Education and Professional Development

The Ohio State University Columbus OH Business Administration

Sitting for the SHRM – SCP January 2018

Professional Affiliations

National and local member of the Society of Human Resources Management

Memphis SHRM Chapter – Board Member 2015-2017

Founding member and previous Board Member of NWMS SHRM chapter

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