CAITLIN MONTY
Raleigh, NC ***** 919-***-**** ac3bip@r.postjobfree.com
EDUCATION
East Carolina University, College of Business, Greenville, NC
Bachelor of Science Business Administration, Management
EXPERIENCE
Duke Health Technology Solutions, Duke Raleigh Hospital, NC
Contractor September 2017- Present
Manage Duke Health Mobile Device Manager project at Duke Raleigh Hospital
Provide primary support for issues involving Mobile Device Manager and Airwatch
Maintain accurate documentation of users enrolled in Device Manager software
Intern June – September 2017
Analyze and effectively keep track of data using Excel
Work as a team member to help Duke Health Technology Solutions plan, track and monitor project activities
Assess IT customers problems with IT Analysts to help find a solution
Effectively communicate with staff members by paging and emailing an average of 100 employees per week
Kraft Family YMCA, Holly Springs, NC May 2013- August 2016
Duty Officer
Promoted from Lifeguard to Duty Officer within two years
Supervised and managed ten staff members daily
Implemented and facilitated rules that revised workflow and employee responsibility
Dealt with high stress situations and quickly solved problems
Worked as a team member to ensure pool ran efficiently and safely for all patrons
LEADERSHIP EXPERIENCE
Alpha Delta Pi, Greenville, NC January - December 2016 Event Coordinator
Coordinated and executed recruitment event for over 210 members
Developed and managed a budget of 12,000, delivered on time and under budget
Collaborated and negotiated with Vendors
BB&T Emerging Leaders Certified February 2017
Leadership Development that helps create dynamic and effective leaders
SKILLS
Excel, PowerPoint, Microsoft Word, Google Analytics
Management and Leadership
Strong work ethic, handling pressure, time management
Imaging and setting up Computers and Printers, and assessing basic IT problems
PHILANTHROPY/ HONORS
Dean’s List 2016, 2017 and Honors Society 2014, 2015
Held Philanthropy Event through Alpha Delta Pi including 5ks, Dinners, and Percentage nights to raise money for the Ronald McDonald House