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Duke Health Technology Solutions

Raleigh, North Carolina, United States
November 14, 2017

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Raleigh, NC ***** 919-***-****


East Carolina University, College of Business, Greenville, NC

Bachelor of Science Business Administration, Management


Duke Health Technology Solutions, Duke Raleigh Hospital, NC

Contractor September 2017- Present

Manage Duke Health Mobile Device Manager project at Duke Raleigh Hospital

Provide primary support for issues involving Mobile Device Manager and Airwatch

Maintain accurate documentation of users enrolled in Device Manager software

Intern June – September 2017

Analyze and effectively keep track of data using Excel

Work as a team member to help Duke Health Technology Solutions plan, track and monitor project activities

Assess IT customers problems with IT Analysts to help find a solution

Effectively communicate with staff members by paging and emailing an average of 100 employees per week

Kraft Family YMCA, Holly Springs, NC May 2013- August 2016

Duty Officer

Promoted from Lifeguard to Duty Officer within two years

Supervised and managed ten staff members daily

Implemented and facilitated rules that revised workflow and employee responsibility

Dealt with high stress situations and quickly solved problems

Worked as a team member to ensure pool ran efficiently and safely for all patrons


Alpha Delta Pi, Greenville, NC January - December 2016 Event Coordinator

Coordinated and executed recruitment event for over 210 members

Developed and managed a budget of 12,000, delivered on time and under budget

Collaborated and negotiated with Vendors

BB&T Emerging Leaders Certified February 2017

Leadership Development that helps create dynamic and effective leaders


Excel, PowerPoint, Microsoft Word, Google Analytics

Management and Leadership

Strong work ethic, handling pressure, time management

Imaging and setting up Computers and Printers, and assessing basic IT problems


Dean’s List 2016, 2017 and Honors Society 2014, 2015

Held Philanthropy Event through Alpha Delta Pi including 5ks, Dinners, and Percentage nights to raise money for the Ronald McDonald House

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