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Customer Service Data Entry

Location:
Memphis, Tennessee, United States
Posted:
November 14, 2017

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AMELIA POINDEXTER

**** *. ******** ****

MEMPHIS, TENNESEE 38141

901.***.****

ac3bdp@r.postjobfree.com

PROFESSIONAL SUMMARY

Self-motivated, resourceful, highly motivated, dependable individual adept at prioritizing and working under time constraints possessing excellent inter-personal skills.

EXPERIENCE

U.S. Postal Inspection Service, Memphis TN 08/16 – Present

Security Technician

Accurately and expeditiously perform data intake of security background checks for hundreds of postal applicants

Thoroughly review application entries to ensure compliance with residency and employment history guidelines

Ensure proper criminal county searches have been conducted

DSP, Memphis, TN 06/12 – 04/17

Support Solutions Mid-South

Directly supported and provided individualized patient care for mentally and physically challenged individuals

Provided assistance with daily functions such as hygiene, eating as well as providing safe transportation to and from medical appointments

Drastically improved patient quality of life by teaching valuable communication life skills and fostering an environment of patient/caregiver trust.

Provided compassionate care with the utmost of integrity

1st Choice Staffing, Memphis TN 08/09 – 05/11

Special Education Teacher Assistant

Assisted teacher in planning and implementation of lesson plan and daily program activities

Created and maintained stimulating, organized learning environments

Prepared needed classroom materials and supplies

Supervised classroom setting during teacher’s absence

Helped students practice good hygiene, health and life skills management

Treated all children with dignity and respect

Worked as liaison with teacher in implementing appropriate childhood education experiences

Penn Plax, Memphis, TN 01/06 – 05/09

Customer Service

Addressed customer concerns via calls center for busy pet supply company

Accurate and expedient data entry, (10-key by touch) of customer invoices

Scanned and processed work orders

Filed invoices and various office documents

K-Force on Staff/Loomis Fargo, Memphis TN 07/04 – 03/05

Coin Teller

Customer service to include cash operations and coin telling

Prepared coin collector booklets

Family Dollar, Memphis, TN 08/03 – 11/04

Cashier

Responsible for large sums of cash and multiple transactions for various consumer purchases

Assisted management with merchandising and distribution assignments

Provided customer assistance and recommended products

DSP/Dorothy’s Place, Memphis TN 09/00 – 01/03

DSP/Dorothy’s Place

Provided exceptional care and safe living environment for elderly patients

Assisted with meals and grooming

EDUCATION

High School Diploma

Sheffield High School, Memphis TN

CERTIFICATIONS

CPR

Crisis Prevention Institute Training

Medication Administration Unlicensed Personnel

First Aid



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