Bartender

LaToya S. Hearn

**** **** **** ********* *** **8 Austell, GA 30106

Cell: 206-***-**** Email: *******@*****.***

Summary

Talented individual of customer service, successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy. Driven to provide guests with exceptional service and genuine hospitality.

Highlights

Excels at upselling

Working flare

Friendly and enthusiastic

Flexible schedule

Positive personality

Goal Orientated

Extensive Micros equipment knowledge

Knowledge of classic cocktail recipes

Experience

Bartender

March 2013 to October 2017

Jackmont Hospitality INC – Hartsfield Atlanta Airport

Makes specialty drinks according to recipe

Prepare checks and Make recommendations to patrons.

Maintained a positive working relationship with fellow staff and management

Accurately and quickly calculated checks and made change.

Maintained a professional tone at all times, including during peak rush hours.

Bartender

May 2012 to March 2013

HMS Host – Hartsfield Atlanta Airport

Strictly followed all state liquor regulations, particularly in regard to intoxicated persons and minors.

Provided prompt, efficient, friendly, and quality service at all times.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and

Federal laws.

Operated cash register and processed customer cash and credit card payments.

Server

November 2011 to April 2012

Tersylbran INC – Hartsfield Atlanta Airport

Prepare checks and Make recommendations to patrons.

Effectively handled customer complaints and special requests

Accurately and quickly calculated checks and made change.

Greeted newly seated guests in a friendly and timely manner.

Maintained a positive working relationship with fellow staff and management.

Education

Bachelor of Science in Criminal Justice – Specialization in Forensic Science – 2017 - AIU

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