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Software Engineer Management

Somerville, Massachusetts, United States
As per company standards
November 14, 2017

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Arun YH

Mobile: +91-991*******


To be a part of a highly professional and competitive team dedicated to the implementation, operation and maintenance of mission critical infrastructure.


Having 5. 5+ Years of IT experience.

Knowledge in Database Administration, Implementing Software Solutions, Analysis, Development, Support and Troubleshooting.

Knowledge on Healthcare, IT Infrastructure and Telecom domain.

Knowledge on Cassandra, Oracle and MS SQL Server.

Knowledge on Linux commands.

Capable of handling individual assignments as well as efficient and versatile as a team member.


Working as a Sr Database Administrator in InfoVision Labs from April 2017.

Worked as a Database Administrator with SYNCHRONOSS TECHNOLOGIES INDIA Pvt. Ltd, Bangalore from Nov 2014 to April 2017.

Worked as an Application Support Engineer with ValuePoint Systems Pvt. Ltd, Bangalore from Dec 2012 to Sept 2014

Worked as a Software Engineer with EDI Systems Pvt. Ltd., Bangalore from July 2011 to July 2012

Worked as Software Engineer Trainee (Internship) with Microland limited from January 2011 to May 2011


MCA from Dayananda Sagar College, Bangalore University Karnataka.

B.Sc (Computer Science) from Bharathi College, Mysore University Karnataka.

Certification Details

ITIL v3 Foundation Certified from Acquiros Candidate ID: 100939802.


Programming language : C, C++, ASP.NET

Web Technologies : HTML, XML

Databases : Cassandra, Oracle, MS-SQL Server

Testing Skills : Manual Testing, Performance Testing

Operating System : Linux (Ubuntu, RHEL)

Windows (98/2000/XP/7/2003/2008/2012)

Career Experience:

InfoVision Labs (April 2017 - )

Sr Cassandra Database Administrator

Roles and Responsibilities:

Monitoring the production non-production clusters and handling Service/OS Level issues on clusters

Taking care 1000+ nodes in multiple data centers.

Deployment of health scripts

Monitoring Cassandra containers by doing regular health check up.

Synchronoss Technologies Pvt Ltd (Nov 2014 April 2017)

Cassandra Database Administrator

Roles and Responsibilities:

Worked on multiple projects independently contributing directly to the team growth.

Providing client support for both Datastax and Apache cassandra

Participated in multiple new setups on cloud platform from Cassandra stand point.

Involved in the process of Upgrading clusters, Adding & Decommissioning nodes

Contacted Datastax and worked with them to resolve the issues.

Monitoring the production non-production clusters and handling Service/OS Level issues on clusters

Directly communicate with the developers to fix the issue by analyzing the issue by checking the logs

Coordinate with various support team on regular basis to maintain the SLA on incident resolution

Managing the team activities, Providing assistance in handling the process and giving feedback to the team members

ValuePoint Systems Pvt Ltd, Bangalore (Dec 2012 to Sep 2014)

IT Automation (Kaseya Administrator)

Project Title : IT Automation Management (Kaseya 6.2v and 6.3v)

Clients : ING Life Insurance, HAL, BEL, BEML, Mahindra Reva

Environment : Microsoft Windows 2003, ASP.NET with C#,

Microsoft SQL SERVER 2005

Duration : December 2012 to Sept 2014


Kaseya software enables a single framework for implementing IT policies, procedures and systems management across highly distributed collections of computers, servers, workstations, laptops or mobile devices.

Roles and Responsibilities:

Configuration of IT Automation tool

Script Development based on customer requirement.

Customize the IT Automation tool based on customer request.

Identify and correct or advise, on operational issues in client computer systems.

Provide training to clients in the use of system and applications.

Troubleshooting all kind of the issues related to IT Automation tool.

Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

Troubleshooting remotely through remote desktop access and net meeting.

Reporting bugs to Kaseya development team.

EDI Systems Pvt. Ltd (Nov 2011 to Jul 2012)

Software Engineer

Project Title : Medical System and Drug Stock Management System

Client : Nippon Club

Environment : Microsoft Windows 2003, ASP, Oracle 9i

Duration : November 2011 to July 2012

Medical System

This is developed for Nippon Club, which deals with the entire activities carried out in a Hospital. There are 2 clinics one is North Clinic and another one is South Clinic. This application is being used by both the clinics.

Nippon Club has an existing medical system, which is a web application. The Objective of DSMS is to add new functionalities and integrate those into the existing medical system.

The web based Drug Stock Management System have two sections:

Operator Section

Administrator Section

Administrator sets the operator s privileges. The features available for operators and administrator are same. Based on the operator s privileges, some of the features are restricted to operators. The features exclusively for the administrator and are not available for operators are Manage Users Add/Edit/Delete, Set System Tools, Set Error Messages and Set User Privileges. The functionalities available are as follows:

Stock Medicines in

Stock Medicines out

Inventory of the medicines

Stock Ordering (Purchase Order)

Data Management and Search



Roles and Responsibilities:

Analysis of Business Functional Requirements

Involved in Functional, System, Regression and User Interface testing.

Reviewed manual testing methods, developed and executed test cases manually.

Manual Testing for checking the flow of the application functionality.

Conducted variety of browsers including Internet Explorer and Mozilla Fire fox.

Involved in Generation of crystal reports

Microland limited (Jan 2011 to May 2011)

Software Engineer Trainee (Internship)

Project Title : Automating Infrastructure Management.

Client : Manipal, Global Electronics.

Environment : ASP.NET with C#, Microsoft SQL SERVER 2005

Duration : January 2011 to May 2011

Automating Infrastructure Management.

Purpose of Automating Infrastructure Management refers to create a clear and definitive automated system for use by the Engineers, Shift Managers, the Incident Management, Problem Management, Change Management and the Request Fulfillment Teams to: Log tickets.

Record information within the ticket at the time of logging the ticket and during the entire lifecycle of the ticket.

Roles and Responsibilities:

Write, track, manage, execute and prioritize Test cases.

Conducted various types of testing like Functionality Testing, Data Integrity,

GUI Test, Regression Testing, System Testing and Testing of Installation.

Conducted variety of browsers including Internet Explorer and Mozilla Fire fox.

Extensively performed Manual testing process to ensure the quality of the software.


Contact No. : +91-991*******

DOB : 5th Oct 1986

PAN Number : AXVPA2536K

Passport Number : K2658406

Languages known : English, Hindi, Kannada

Sex : Male.

Nationality : Indian

Personal skill : Comprehensive problem solving abilities, excellent verbal and

Written Communication skill, Ability to deal with people, Willingness to learn, Team facilitator.

Date: (Arun YH)

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