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Customer Service Data Entry

Location:
Cleveland, OH
Posted:
November 15, 2017

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Resume:

I am expressing my interest in the Data Entry position listed. Based on my skills in customer relations I am confident that I would be a great addition to your team. Knowledge of Public Relations, high quality customer service by responding to telephone inquiries, also skilled in the operation of a personal computer. I have the ability to define problems, collect data, establish facts & draw valid conclusions, write accurate reports, gather, collate & classify information about data, people or things. As a plus I am hard working, easy to train, and would be a great asset to your company.

Kanika M. Williams

Customer Service Representative:

8811 Macomb Ave

Cleveland, Ohio 44105

216-***-****

***************@*****.***

Objectives:

To secure a position with a well established organization with a stable environment that

will lead to a lasting relationship in the field of Data Entry.

Skills/Qualifications:

*Basic knowledge of office machines which include printers, copy machines,and fax machines

along with knowledge of Microsoft Word, excel, and Outlook.

*Excellent interpersonal and written communication skills,as well as good organization

skills.

*Ability type 30-35 Wpm.

*Proficient in 10 key calculator and demonstrate proficiency of CRT/ PC.

*Perform basic office functions .

*Ability to wok independently.

*Strong customer service skills and term orientation.

*Ability to work under pressure and meet strict deadlines .

*Ability to accurately perform multiple tasks simultaneously and meet multiple demands.

Experience:

Bureau of Motor Vehicles

Garfield Hts, Ohio

12/2005-present

Customer Service Rep.

Responsibilites/Achievements :

*Process driver licenses

*Process temporary packets for drivers licenses, motorcycles, commercial drivers licenses,

and stickers.

*Process incoming and outgoing mail.

*Maintain performance of the camera printer.

*Fax documents.

*Data entry.

Maintain inventory.

*Answer incoming calls.

*Process cash transactions.

Charter One Bank

Maple Hts, Ohio

10/2002-12/2005

Customer Service Rep.

Responsibilities/Achievements:

*Data entry.

*Processed incoming and outgoing mail.

*Handled cash transactions by making deposits, withdrawals, and transfers.

*Promoted products .

*Opened and closed accounts.

*Faxed documents.

*Picked up and delivered important documents.

*Answered incoming calls as well as made outgoing calls.

Loan Protector

Solon, Ohio

8/2000-10/2002

Data Entry/Data Processor.

Responsibilities/Achievements:

*Data Entry

*Processed incoming and outgoing mail.

*Made outgoing calls.

*input and update customer information.

Fulltime Mom

11/1999-8/2000

Loctite Industry

Warrensville, Ohio

7/1996-11/1999

*Machine operater/Assembler

Responsibilities/Achievements:

*Packed and stacked boxes.

*Supervised and operated machines.

*Assembled outgoing orders.

*Maintained inventory.

Education:

Brecksville-Broadview Hts High School

Received Diploma



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