I am expressing my interest in the Data Entry position listed. Based on my skills in customer relations I am confident that I would be a great addition to your team. Knowledge of Public Relations, high quality customer service by responding to telephone inquiries, also skilled in the operation of a personal computer. I have the ability to define problems, collect data, establish facts & draw valid conclusions, write accurate reports, gather, collate & classify information about data, people or things. As a plus I am hard working, easy to train, and would be a great asset to your company.
Kanika M. Williams
Customer Service Representative:
8811 Macomb Ave
Cleveland, Ohio 44105
***************@*****.***
Objectives:
To secure a position with a well established organization with a stable environment that
will lead to a lasting relationship in the field of Data Entry.
Skills/Qualifications:
*Basic knowledge of office machines which include printers, copy machines,and fax machines
along with knowledge of Microsoft Word, excel, and Outlook.
*Excellent interpersonal and written communication skills,as well as good organization
skills.
*Ability type 30-35 Wpm.
*Proficient in 10 key calculator and demonstrate proficiency of CRT/ PC.
*Perform basic office functions .
*Ability to wok independently.
*Strong customer service skills and term orientation.
*Ability to work under pressure and meet strict deadlines .
*Ability to accurately perform multiple tasks simultaneously and meet multiple demands.
Experience:
Bureau of Motor Vehicles
Garfield Hts, Ohio
12/2005-present
Customer Service Rep.
Responsibilites/Achievements :
*Process driver licenses
*Process temporary packets for drivers licenses, motorcycles, commercial drivers licenses,
and stickers.
*Process incoming and outgoing mail.
*Maintain performance of the camera printer.
*Fax documents.
*Data entry.
Maintain inventory.
*Answer incoming calls.
*Process cash transactions.
Charter One Bank
Maple Hts, Ohio
10/2002-12/2005
Customer Service Rep.
Responsibilities/Achievements:
*Data entry.
*Processed incoming and outgoing mail.
*Handled cash transactions by making deposits, withdrawals, and transfers.
*Promoted products .
*Opened and closed accounts.
*Faxed documents.
*Picked up and delivered important documents.
*Answered incoming calls as well as made outgoing calls.
Loan Protector
Solon, Ohio
8/2000-10/2002
Data Entry/Data Processor.
Responsibilities/Achievements:
*Data Entry
*Processed incoming and outgoing mail.
*Made outgoing calls.
*input and update customer information.
Fulltime Mom
11/1999-8/2000
Loctite Industry
Warrensville, Ohio
7/1996-11/1999
*Machine operater/Assembler
Responsibilities/Achievements:
*Packed and stacked boxes.
*Supervised and operated machines.
*Assembled outgoing orders.
*Maintained inventory.
Education:
Brecksville-Broadview Hts High School
Received Diploma