Customer Service Administrative Assistant
Resume:
Sheritha Hall
**** *********, ********* **, *****
************@*****.***
Objective Statement
Seeking a Health Care Administration position where my knowledge and qualifications can be applied to provide value, efficiency, customer service to the medical team, and the patients, while adding growth to a physicians practice or medical facility.
Education and Training
Brown Mackie College, South Bend, IN 2011
Attended Health Care Administration Program
Externship September 2011
Bendix Family Physicians - South Bend, IN
Provided administrative support with patient records and interoffice documents and correspondence
Prepared reports and maintained organized and accurate paperwork for office staff and clients
Gained experience with various insurance plans, eligibility, and medical coding
Acted as liaison for patients with our "Volunteer Providers Network" program
Related Knowledge /
Medical Ethics
Human Diseases
Managing Health Care Information
Medical Terminology / Body Support
Medical Administrative Practices
Medical Math & Calculations
Computerized Diagnostic Coding
Verbal & Written Communications
Pharmacy I
Database Applications
Microsoft Office Proficiency
Medical Insurance Billing Practices
Qualifications
Resourceful team player, able to work independently
Excellent customer service professional with strong interpersonal skills
Ability to multi-task and meet deadlines
Employment Experience
Delfield, Covington, TN August 2015 - Present
Cycle Counter
Cycle count raw material, packaging material, finish goods and non-conforming material on a daily basis
Ensure materials are in proper location
Locate misclassified inventory
Open cartons, bundles and other containers to count items and/ or weigh material to determine quantity on hand
Enter correct count in QAD computer system
Staff Mark staffing Agency, Covington, TN September 2014 - August 2015
Production Worker
Pack finished goods into correct packages and boxes
Attach appreciate labels and tags to products and packages
Notify supervisor of any mechanical or material issues
Placed finished goods on the designated pallet
Material handling
Assembly
Maintain a clean and safe work area
J&B Products, South Bend, IN
Production worker December 2012 - August 2014
Pack finished goods into correct packages and boxes
Attach appreciate labels and tags to products and packages
Notify supervisor of any mechanical or material issues
Placed finished goods on the designated pallet
Quality control
Material handling
Maintain a clean and safe work area
Fitness 24/7 LLC, Niles, MI March 2009- November 2012
Administrative Assistant
Maintained office filling and storage systems
Monitored and ordered office supplies.
Distributed and filed all incoming mail
Assisted clients with appointments and scheduling issues
General administrative assistant duties as needed.
Pierce Plastics, Elkhart, IN November 2005 - June 2006
Machine Operator
Packed and wrapped finish goods into correct packages and boxes
Operated a machine that inked the finish goods
Prepared labels
Placed finished goods on the designated pallet
Complied with OSHA regulations
Maintain a clean and safe work area
References
Available upon request
Contact this candidate