Customer Service Medical Records
Resume:
ROSALIA MARGARET MURRAY
*** ***** ***** **************, ** 37075
*******.**********@*****.***
Skills Summary
Proficient in Microsoft Word, Access and Excel.
Strong communication skills.
Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.
Strong mathematical skills.
Education
Independence University December,2016- Present
Business Management and Accounting Associates Degree
4.0 GPA
Experience
Merry Maids
House Cleaner/ Trainer
March, 2016 – May, 2017
Responsible for cleaning homes, vacuuming and mopping, stocking our supplies for the next day, driving daily to and from our destinations and training new employees.
Dodges Chicken
Shift leader
September, 2014 – March, 2016
Responsible for supervising others during shifts worked, operating the cash register, providing outstanding customer service, cashing checks, sending and receiving western union, cooking food, resolving any customer complaints, stocking and ordering merchandize and completing any paperwork for the shift.
Target
Stocker/ Team Trainer
December, 2013 – August, 2015
Responsibilities were Loading and unloading trucks, stocking shelves with any necessary merchandize, providing customer service, resolving customer complaints and training employees.
Comcast Call Center
Billing Customer Service Advisor
March, 2012 – September, 2014
Responsible for inbound and outbound calls, resolving customer billing questions, receiving payment, upselling and helping customer choose what services best fits their needs.
BS Bar-B-Que
Cashier
July, 2007 – October, 2011
Responsible for operating the cash register, prep and cook the food, stock and order supplies, provide customer service and cater when needed.
Volunteer
Children's Hospital of the Kings Daughters
July 2007
Responsible for filing medical records, taking patients to and from the areas they needed to be ad help out the staff and patients with anything they needed.
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