Customer Service Data Entry
Resume:
Anitha Rajeswaran
Scarborough, Ontario, M1X 1H7
********@*******.***
Objective
To obtain a responsible and challenging position in administration department where I can utilize my excellent customer service and accounting skills to the benefit and growth of organization
Highlights of qualifications
Hands on experience as Financial Administrator for 10 years
Hands on experience as Accounting assistant and Customer service assistant
Confidentiality concerning financial and employees/donor files
Excellent data entry (10,000 KPM) and superior customer service skills
Strong accounting background, handle accounts receivable, accounts payable
Extremely well organized, excellent communication skills with a professional manner
good team player, short learning curve in new environment and self motivated
Able to work effectively within a team and independently
Technical skills
Data entry (10,000 KPM), Simply Accounting, Caseware/Caseview, MS Excel, WordPerfect, MS Word, Internet, WinTod, STAR private loan system, LIBE private system, Family private system
Work experience
Financial Administrator Mar 2007 – July 2017
Ontario Liberal Party/Fundraising office
Toronto, ON
Prepare batches for date entry
Account Receivable entry in a Private system
Collection calls for payments related to fundraising events
Email weekly/monthly deposit reports
Establish and maintain confidential donor records
Maintain a filing system for all financial documents
Prepare bank deposit of cash and cheques
Pull compliance report and email them to Elections Ontario as required
Calculate cost for events and issue tax-receipts accordingly
Keep track of monthly deposit
Call donors and update their records if needed
Process credit cards online according to donor request
Assist local riding with processing their donations
Enter all donation into LIBE/Family system
Assist Director of Finance with any financial reports
Open all mails and keep track of all the donations that comes in into an Excel file
Issue tax-receipts for all the central party donations
Order supplies as needed for the office
Assist donors with inquiries regarding donation/tax receipts
Event tracking and sending invoices
Data Analyst/ Accounts Service Representative Nov 2004 – Feb 2007
Resolve Corporation (BC, HRDC Student Loan)
Toronto, ON
Participate in the day-to-day Accounts receivable functions to ensure goals and objectives are achieved
Received and register documents for date
Responsible for cash receipts, enter received payments into the STAR accounting system
Calculate the principal balance for every month and send letter to each client
Respond to and investigate customer inquires, provide accurate information related to payments and statements
Inform the clients of any missing information, make written and/or oral enquires to clients concerning their accounts
Reconcile clients’ accounts by analyzing transactions and researching discrepancies
Enter data according to specified format, setup, maintain and update client’s accounts and transfer data between systems
Verify accuracy and completeness of data, research discrepancies between payments and settlements
Process Interest Relief, student loan applications
Responsible for record keeping, file management, fax documents, and other general office duties
Accounting assistant/Bookkeeper Jan 2003 – Mar 2004
H.K. Panju, Chartered Accountant
Scarborough, ON
Respond to telephone enquires and provide a wide range of general information related to payments and clients’ account information
Data input using simply accounting and setup new clients on simply accounting
Accessed and saved files on Simply accounting and formatted financial statements
Provided customer service, research accounts and inform clients for their rate and payments
Prepared payroll remittances for employees, payroll journal entries and account reconciliations
Daily bank deposit and prepared monthly Bank reconciliation
Answered phone calls in a professional and courteous and timely manner
Responsible for record keeping and file management of accounting data
Sent bank confirmation letter to clients every month, maintained customers’ accounts and records
Distributed daily incoming mail, prepare and issue memos and faxes as requested
Educations/Professional development
Accounting Business Administration Diploma program Sep 2000 – Dec 2002
Centennial College of Applied Arts & Technology
Payroll Administration- Continuing Education Mar 2003 – Aug 2003
Centennial College of Applied Arts & Technology
References available upon request
Contact this candidate