Crystal Mack

** ******* ***** *****, ** ***** 706-***-**** ac3awc@r.postjobfree.com

Objective

Management Professional and Military Veteran with over years of proven experience in the United States Army. Possesses a comprehensive background in team leadership and training derived from conducting domestic and global operations in Iraq. Established and maintained automated and manual accounting records, post receipts, and stock records. Performed Turn-Ins, Due-In and Due-Out accounting and processing. Reviewed and verified quantities received against bills of lading, contracts, purchase requests, and shipping documents. Managed risk upon multiple lines to protect assets, property, and equipment valued over $3M. Recipient of multiple awards for outstanding performance and professionalism in the United States Army. Career supported by vast operational experience and formal leadership training.

Education

CERTIFICATION 09/2017 COLUMBUS TECHNICAL COLLEGE

Major: Forklift

Minor: Forklift Operation and Safety

Related coursework: Click here to enter text

ASSOCIATES 2010(48 CREDIT HOURS EARNED) CVCC

Major: Business

Minor: Applied Science

Related coursework: Accounting

Skills & Abilities

MANAGEMENT

Conducted daily morning briefings, assignments, and directed staff to complete required duties and tasks in accordance with company standards

Kept an up-to-date record of staff member whereabouts and availability

Conducted performance appraisals, evaluations, and provided technical guidance to subordinates

SALES

Received payments in the form of cash, check, or credit card in exchange for food or service

Restocked inventory by scanning items, placing orders and handling the receipt of purchase

Issued receipts, refunds, and credits to resolve amount discrepancies

COMMUNICATION

Operated multi-line telephone, distributed and controlled the rotation of mail, and provided general information

Identified patients concerns, performed the tasks required to resolve the issues accurately and timely, and followed-up as necessary to ensure a satisfactory result

Experience

PRODUCTION PHARMAVITE AUG 2017 - SEP 201

Received objects down the assembly line

Performed basic quality and testing checks; Reported and quality control issues to management

Operated pallet jacks and forklift trucks to transport completed and sealed packages

Maintained a clean and safe work area

MEDICAL SUPPORT ASSISTANT DEPARTMENT VETERAN AFFAIRS FEB 2016 – AUG 2016

Operated computerized programs and databases, in order to enter, modify, and retrieve sensitive data; through the use of word processing, spreadsheets, electronic medical records, scheduling system, reports, and data entry

Scheduled appointments in a clinical setting; worked independently in the accomplishment of setting priorities and deadlines to adjust to the flow and sequencing of duties

PACKER THE MEMORY COMPANY AUG 2015 – OCT 2015

Operated forklift trucks and pallet jacks to transport completed and sealed packages throughout the warehouse and loading docks for transit

Labeled, recorded, and inspected packages for tears, cracks, and dents

SALESPERSON WAFFLEHOUSE JAN 2014 – JUN 2015, NOV 2012 – JUN 2013

Counted cash register to verify correct amount and adequate change

Greeted and placed guest orders, maintained organization, and timed the course of service

Addressed, handled, and resolved difficult customer and complaints with a calm and fair approach

SERVER RUBY TUESDAY JUN 2013 – OCT 2013, APR 2012 – DEC 2012

Provided customer service by greeting patrons entering the establishment; directed and instructed patrons to specific destinations

Monitored food distribution, ensured meals were delivered to correct recipients and that guidelines for special diets ere followed

Turned in all cash and credit card transactions to management at the end of shift

TEAM LEADER II CALLAWAY GARDENS AUG 2011 – NOV 2011

Communicated, screened, and operated multi-line telephone calls and radio requests from guests, front office, and guest services

Conducted performance appraisals and evaluations of housekeepers and groundskeepers

CASHIER MONEY BACK FOOD STORE SEP 2005 – NOV 2005

Received payments in the form of cash, check, or credit card in exchange for food or services

Calculated and reconciled total payments received and total sales ensuring register balance at the end of shift

AUTOMATED LOGISTIC SPECIALIST UNITED STATES ARMY JUN 2001 – MAY 2005

Maintained, verified, restocked, and inventoried the company’s Prescribed Load List daily

Generated, reconciled records of request, processed transactions, sales and total payments received.

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