Data Entry Customer Service

Gabriel S. Schaffer

**** ***** ***** *****., ******, Georgia 30096

Phone Number: 317-***-****

Email: *************@*******.***

Education

Purdue University Graduated: May 15, 2016

B.A. in Sociology

Major: Law & Society/ Pre- Law

Minor: Organizational Leadership & Supervision and African-American Studies West Lafayette, IN.

Purdue Moves Study Abroad Program March 2016

University of London, School of Oriental & African Studies London, England

Work Experience

Data Analyst I April 2017- Present

The Coca-Cola Company, Global Business Services/ Legal Atlanta, GA

• Updating customers legal business and origin of business information within the GBS Master Data Maintenance system

• Leading team member for the GBS Harmonization project (updating customer addresses, zip codes, cities and states)

• Uploading master data in the SAP information system

• Proficient logging and data entry skills (Microsoft Word, Microsoft Excel) Collections Representative II November 2016- April 2017 The Coca-Cola Company, Revenue Shared Services

Alpharetta, Georgia

• Managed over 30 distribution and wholesale customers’ accounts (i.e. Walgreens, Costco, H E Butt Grocery Co.)

• Updated customers’ portfolios (payment information, check dates, clearing GL’s, deductions research, offsetting debits and credits, z-coding/updating SAP Key fields, utilizing portal systems, etc.)

• sent weekly emails, invoices and Z-Statements to customers

• conducted weekly conference calls with customers

• logging and data entry skills (Microsoft Word, Microsoft Excel)

• Certified SAP, SAP IC, Cert Capture and iMany active user

• Exemplary customer service skills

• An effective, dedicated and hard-working team member of the RSS Retail Team Business Account Consultant June 2016-Sept. 2016

Polaris Marketing Group

Atlanta, Georgia

• Registering small businesses for Quill.com membership accounts

• Assigning territories for sales purposes

• Logging & data entry (computer and technical skills)

• Increased business participation via door-to-door sales techniques

• An effective and proactive leader (exemplified great customer service skills) Data Entry Representative

Purdue University Division of Financial Aid Office West Lafayette, IN

• Assistant to the Secretary of Financial Aid

• Indexing, logging and filing confidential student information

• Re-organizing & disposing student files for the DFA

• Sorted mail/ delivered mail to the Bursar’s office from the Secretary of DFA

• Certified through the DFA (data entry)

• Logging & data entry skills (Microsoft Excel, Microsoft Word, Power point, Kronos)

• Effective team player in student relations and affairs Jan. 2016- May 2016

Marketing Campaign Fundraiser

Purdue University Rally Line

West Lafayette, IN

• Fundraised over $5,000 via alumni participation for student scholarships and other university programs & affairs

• Processed credit card information

Sept. 2012- Oct. 2014

Sales Associate/Clerk March 2010- Aug. 2013

Target Stores Inc.

Indianapolis, IN. (seasonal position)

Fitting room operator (answering and transferring calls, assisting store guests in the fitting room)

• Cashier (counting money drawers at the end of shifts, accompanying store guests with grocery check- out)

• Stocker (assisted other team members stocking products on store shelves)

• Excellent customer service skills, friendly, outgoing and always determined to get the job done effectively

Team Leader/Catering Server Aug. 2007– Aug. 2015

Oriental Grill

Indianapolis, IN.

• Cashier (counting money in the cash registers, assisting customers with food orders)

• Server (serving food to customers during catered events) Leadership Roles

Volunteer & Fundraiser Chairperson / Active Member Aug. 2014-May 2016 D.R.I.V.E.N. (Diversity Retention Initiatives through Volunteering, Education & Networking) West Lafayette, IN

Public Relations & Social Media Chairperson/ Volunteer Chairperson Aug. 2014-May 2016 She Speaks Women’s Empowerment Student Organization Lafayette, IN.

Site Leader/ Social Services Event Coordinator Jan. 2014- May 2016 Lafayette Transitional House and Tippecanoe County Villa Home Lafayette, IN.

Event Coordinator/ College Panelist Dec. 2014-May 2016 Chapel Hill School – Giants are Ladies Club

Indianapolis, IN.

Volunteer Nov. 2013- Present

Mozel Sanders Foundation, Inc. Annual Thanksgiving Community Dinner Butler University

Indianapolis, IN.

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