Carolyn M. Fischel Email: ac3apd@r.postjobfree.com

Phone: 561-***-****

SUMMARY

Full-scope human resources professional with broad experience in all elements of the hiring process to include recruitment, on-boarding, benefits, retention and terminations.

Develop, implement and evaluate strategic policies and procedures to ensure systematic and effective HR administration, mitigating risk at all levels.

Extensive experience in HR administration, compliance, labor laws and various government agency reporting (ACA Obamacare, OSHA, OES/OER BLS Data, Census and US Labor Departments).

Manage HRIS Systems such as ADP HRB Workforce, Great Plains, Tier and Gradience Professional.

Conduct benefit and open enrollment meetings throughout the company (250+ at South County; 550+ at ASP; 45+ at Ocean; 420+ at MetCare) and liaison with various insurance brokers and carriers.

Utilize expertise as a dynamic trainer with excellent writing skills for simplified documentation to include corporate policies and procedures, job descriptions and employee handbooks.

Mediate and resolve employee grievances and disputes with diplomacy and confidentiality, providing resolutions to maintain a high level of morale and focus in the organization.

Supervise all aspects of HR administration and manage direct reports in the department.

EXPERIENCE

SOUTH COUNTY MENTAL HEALTH CENTER, INC., Delray Beach, Florida June 2017 - Present

Human Resources Director (Contract Position Ending)

Oversee all human resources aspects to include hiring, terminating, AHCA and Managing Entity Compliance, staffing requirements, orientation and onboarding. Write and execute policies and procedures to conform to current HR laws and reflect changing company policies. Counsel directors, supervisors, managers and associates with resolutions to work-related grievances and issues.

AFTER SCHOOL PROGRAMS, INC. (ASP), Margate, Florida April 2015 – June 2017

NORTH LAUDERDALE EDUCATION CENTER / ALPHABETLAND / CAMP RENEGADE

Human Resources Director

Extensive hiring of Lead Teachers, Directors and Counselors to staff 75+ schools throughout Broward, Collier and Orange Counties as well as Baltimore, Maryland. Senior HR adviser to CEO and Executive Management regarding human resources policies and procedures as well as staffing requirements. Manage all recruiting programs to include selection, salary negotiations, hiring and onboarding for entire company to include corporate professionals, lead teachers, teaching assistants and counselors for ASP’s after school programs and preschools. Create all new orientation documents, restructure personnel records, create performance appraisals, analyze various benefit packages for implementation and bring ASP, Inc. into current HR compliance. Handle staff terminations, unemployment and other governmental agency processes to include all ACA and Department of Labor reporting. Write and execute policies and procedures to conform to current HR laws and reflect changing company policies. Develop and implement PTO, Sick and Leave policies resulting in streamlined documentation and attendance. Counsel directors, supervisors, managers and associates with resolutions to work-related grievances and issues.

OCEAN MANUFACTURING LLC, Boynton Beach, Florida January 2014 – March 2015

Director of Human Resources

Principal adviser to CEO and upper management regarding human resources policies and staffing requirements. Manage all recruiting activities to include interviewing, researching, salary negotiations, hiring and onboarding for entire company to include corporate professionals and line/warehouse workers for cosmetic manufacturing lines. Create all new orientation documents, re-structure personnel records, create performance appraisals, analyze various benefit packages for implementation and bring Ocean Manufacturing into current HR compliance. Write employee handbook and policies and procedures to conform to current HR laws and reflect changing company policies. Counsel supervisors and associates with resolutions to work-related grievances and complaints. Manage all aspects of PTO implementation and payroll processing.

METROPOLITAN HEALTH NETWORKS, INC., Boca Raton, Florida 2002 – 2013

MetCare / AdvantageCare / Humana, Inc. – Human Resources Department

Human Resources Manager / Employment Manager – 2008 to Year End 2013

Human Resources Generalist – April 2002 to January 2008

Support all company divisions with respect to staffing, recruiting, background screening, retention and terminations. Responsible for managing the life cycle from candidacy identification through new hire onboarding processes, orientation and benefits. Write job descriptions, training documents, how-to guides and create ad-hoc reporting (HRB/Workforce, Excel) maintaining employee databases.

Administered all benefits including health, dental, COBRA, STD, LTD, FMLA, life insurance, AFLAC and Section 125. Process unemployment claims, FMLA, EEOC documentation, records requests and Department of Labor reporting. Design and launch yearly open enrollment initiatives to all staff. Create and write training documentation for employees to understand benefits and execute eligibility and processing. Act as sole liaison with all insurance carriers. Manage and reconcile the monthly billing processing for medical, dental, life and disability insurance.

Investigate and resolve all aspects of employee relations supporting both management and staff objectives while promoting a high level of employee morale and motivation. Exercise the utmost professionalism, confidentiality, diplomacy and tact at all times.

OTHER POSITIONS HELD

FIRST HEALTH PHYSICIANS GROUP, INC. - Managing Director/Office Manager

JEWISH FEDERATION COUNCIL OF GREATER LOS ANGELES - MIS Support Manager

KPMG/PEAT MARWICK – LOS ANGELES - Consultant, Information Technology Group

EDUCATION

Pace University, Lubin Graduate School of Business, New York, New York

M.B.A. - Master of Business Administration - Marketing, Management

Calder Scholarship Recipient

Rutgers College, New Brunswick, New Jersey

B.A. - Bachelor of Arts, magna cum laude, English, Psychology

Phi Beta Kappa Honors Society

Florida Notary Public SHRM Member

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