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Manager Engineer

Manassas, Virginia, United States
November 13, 2017

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***** ******** ****, ********** **. *0181



Professional Goal:

To work Team Leader Manager-Operations with Information Technology Professionals across multiple lines of business.


● CCNA (working on CCNP), VCP VMware, MCSE, Exploris, Server 2012k Deployment, Hill-Rom Certified Network Engineer, Dell Storage Array Certified, PMP (PMI) ++ CA Certified Professional, AWS certified Solutions Architect, Agile Practitioner Version One Admin AWS user account Administrator, Sales Force Administrator, Version One Administrator

Service Lifecycle and Service Capability. ITIL Foundation V3 SDLC

Professional Work Experience:

Cognizant Technologies FTE Feb 23, 2015- May 31, 2017


Client (Capital One), (SunTrust Bank)

Manager of Operations (Cognizant) Onsite Project Manager (AWS)

Manager of Operations (Cognizant) Onsite Lead S.I...AWS Dev Ops

Responsible for “Bank” infrastructure Dev-Ops production environments.

AWS design and infrastructure Training across multiple teams. Best Practices,

Third party applications reality check (investigation into offerings by multiple sources.

AWS design and infrastructure Training with AWS account teams (Atlanta AWS)

Infrastructure policy resolution (Legal, security, networking and datacenter.

Report directly to Top Cognizant Manager for Client.

Resource interviews, hiring, management duties for 6 resources. Resume validation across mainline and surface questions across AWS, VMware, Linux, UNIX and Windows based technologies. Sales force Administrator (Administrator, Advanced Administrator) & Developer Certification

Strong knowledge of systems and software quality assurance best practices and methodologies

Strong knowledge of SDLC, Change Mgmt., Project Mgmt. and Issue Mgmt. processes.

Strong analytical and project management skills required.

Familiarity with sales and marketing processes and organizations with the ability to effectively communicate with sales management.

Ability to define and implement a global support model and processes to improve productivities, qualities, timeline, and user satisfaction.

Strong knowledge of SOX, ISO, PCI regulations and compliance.

Strong written and verbal communication skills.

Manager of Operations (Cognizant) Onsite Lead S.I...

•Responsible for “Bank” infrastructure Dev-Ops production environments.

•AWS design and infrastructure utilizing Json, Udeploy and Chef & Ansible

•Infrastructure policy shift design to Github scripting.

•Report directly to senior engagement Cognizant Manager for Client.

•Resource interviews and resume validation across mainline and surface questions across VMware, Linux, and Windows based technologies.

•Site Lead S.I. Mentor, Training Coordinator AWS certifications of team members

•Administrative counterpart to “Bank” project manager.

•Training and development of skill sets across functional lines of business internationally.

•Scrum Product Owner, Agile Framework (Advanced)

•Planning, Design & Implementation of AWS hosting of VPC & Firewall implementations for Domain Boundary exceptions.

•Star Team Global Award for Delivery Excellence

•Star Team Top Performer Award

•Team Mentor and Training initiative Sponsor for CBT compliance across Federal & international Banking Laws

•AWS security group creation and implementation

•LOB review, ISRM review, Cloud Team review board member

Rush University Medical, Chicago, IL Aug 14- Oct 31, 2015

Senior Cisco Wireless Engineer (Contractor)

Mission critical position after Cisco Voice/Wireless Engineer left for another position.

Responsible for the entire wireless infrastructure campus wide with little or no previous documentation. (Contractors performed a “out of box” deployment.)

Slappey Communications, Birmingham Alabama Feb 13 – Feb 14

Director of Information Technology (hands-on position)

Best Practices implementation across service delivery

British Telecom Global Services, Atlanta, GA May 2008- Nov 2012

Senior Network Design Engineer, LAN/WAN

Senior Project Manager & Delivery Project Management for Proctor & Gamble

● Cisco Call Manager (supported Proctor & Gamble World Wide IPT, CDR, Cisco Call manager, Managed 75+ resources in 4 countries during transformation

● Southeast Security Assessment Lead (3) years. Aruba Wireless penetration testing, Cisco wireless penetration testing, Wireless security validation testing across multiple device manufacturers

● Voice Monitoring and Reporting (Penetration Testing) Ethical Hacking

● Active Directory (MCP)

● Exchange (MCP)

● Server 2008 (MCP) Hyper-V (MCP)

● Data collection and reporting for IPT Capacity planning,

● CDR Retrieval & Storage Solutions Net App storage (VMware)

● Data Mining and Analysis Reporting RCA

● Managed Design of Automation Reporting Solutions and IPT transformation across (4) countries

Senior Consultant – Southeast Microsoft UCC (BT)

Senior Data Network Consultant (Global Pharmaceutical Corporation) Managed and participated hands on with the build out of the entire infrastructure of the new Holly Springs NC. Plant.

Installed Cisco framework for plant wide network

Designed housing for extreme cold storage access points

Site Survey using Ekkahau heat map

Worked with NOC to program each device in core switched/routers

Liaison with Novartis customer relationship team

Logistics for shipping/receipt of Cisco equipment

TACACS support break/fix manager

ComFrame Software, Inc., Birmingham, Alabama May 2007 - August 2007

Information Technology Manager (hands-on position)

Offices in Birmingham & Beijing China RFID Tagging for China equipment for tracking

Brunswick Boat Group, Knoxville TN March 2007 – April 2007

Nationwide Enterprise Systems Administrator (Contract)

● Managed Brunswick Boat Group Active Directory Domains as Senior Network Administrator.

Chickasaw Nations Industries October 2006 –Feb 2007

Field Network Engineer (Contract)

West Point Military Academy Secure Wireless Deployment Engineer.

Aruba Wireless project. Liaison for Directorate of Information Management. (DOIM) US Army. RFID Design site surveys for Boeing Aircraft equipment World Wide

St. Jude’s Children’s Research Hospital, Memphis TN May 2006 - July 2006

Certified Hill-Rom Network Engineer (Contract)

● Implemented changes to workflow to insure timely completion of contractor duties.●

Completed assignment July 2006

CARQUEST (General Parts International) March 2005-Dec-2005

MCSE Conversion & Deployment Installer & Trainer

Warrior River Water Authority March 2003 – Aug 2004

Network Administrator/Manager

AUS Information Systems (Contract) Dec 2002 – Feb 2003

Short term Contract Assignments, Birmingham AL Dec 2000 –2004

Engineer Contractor Job assignments are too many in number to list. All completed to satisfaction

Ruby Tuesday Point of sale refresh. Cisco Router Refresh to T-1 from Frame Relay Datalogic

Honeywell Symbol hand held scanners RFID scanners 2d design, Installation

Bellsouth Communications Systems (Contract) Mar 2001 – Aug 2002

ADSL Engineer – Mobile & Birmingham Market Knoxville Market

Multimedia Systems MMS Services, Cordova, AL (Co-Owner) Jan 1996- 2017

Senior Network Engineer & Independent Contractor

Master Services Contractor for Bellsouth Communications Systems

POS System Installs/Sales/Service/UPC Scanners/wands 2D constructs. Middleware R&D

Aug 1994 – 2017 Currently works with this company in between assignments.

Hardware & Server Design & Implementation Professional

MCI/WorldCom, Atlanta GA March 2000- July 2000

Team Lead Supervisor M700 Rollout

● Supervised & managed (18) team members in the deployment of the M700 Compaq to the entire sales staff of MCI (1.187) employees. On-site data migration using Desktop DNA to move over and integrate personal settings and files onto Windows 2000 platform from Win98. Upgraded platform from Lotus Notes to Exchange environment. Finished the Deployment on time and under budget.


Honorably Discharged Viet Nam Veteran,(2) tours

U.S. Army 5th Special Forces Group, Ft. Bragg, NC. 1974

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