Technical Support at Xceed Company - Account TE-Data 5 years . Tr

Mohamad Shokry

Ahmed

: **************@*******.***

: 010********

Country: Egypt – Cairo

Address: Fifth Settlement-New Cairo

Date of Birth: 18 / 11/ 1986

Education

University Degree : Bachelor of Business Administration Department : Information Systems

University : Future Academy

Year of Graduation : 2008

Grade : Good

Project of Graduation: Excellent

Certificates

1. Principles of Banking Operations [Egyptian Banking Institute] 2. English for Effective Communication [AUC]

3. Foundation Certificate in Human Resources Management [AUC]:

Organizational behavior

Recruitment and Selection Management

Compensation and Benefits Management

Employee Relation Management

Tax, Labor and Insurance Laws

4. Career Certificate in Human Resources Management [AUC]:

Learning and Development Management (certified)

Performance Management ( attending recently )

Strategic Human Resource Management (next level)

Experience

Technical Support at Xceed Company - Account TE-Data [5 years].

Trainer at Technical Support Department.

Screening new candidates.

Cooperate with personal department for trainee required documents.

Prepare training model and assignments.

Evaluate trainee and send feedback to training department.

Computer Skills

Windows XP, 7, 10 - MS Office (Word, Excel, Power Point).

Languages

Good command of English language [reading – writing – speaking]

Skills

Good communication skills

Handle customers problems in a professional manner

Team worker

Enjoy the ability to build society relations

Leadership skills (resistance – prediction – flexibility – guide others)

Objective

- Work at Payroll / Compensation & Benefits Department.

- Work as a Personal Admin.

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