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Customer Service Representative

Bacolod, Western Visayas, Philippines
November 14, 2017

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Rachel Ann P. Nullas

Purok Lirio, Brgy. Taculing Bacolod City

Cel. No. 091******** Email:

Career Objective

To be actively involve in a company where I can share my knowledge, skills, and abilities for my professional growth. All these for the success of the company and for the development of my career.

Work Experience

Panasiatic Solutions Inc. – December 29, 2011 – May 18, 2012

Worked as a Customer Service Representative

Serves customers by answering inquiries, resolving problems, and fulfilling requests

Recommends potential products or services to management by collecting customer information and analyzing customer needs

Teletech Customer Care Management Phils. – Sept. 12, 2011-Dec 13, 2011

Worked as a Customer Service Representative

Serves customers by providing product and service information

Answers inquiries by clarifying desired information: researching, locating, and providing information

Gaisano City Bacolod – September 11, 2010 – January 11, 2011

Worked as a cashier assigned at Dry goods Cashiering Department

Identify prices of goods, services, and tabulate bills using calculators, cash registers, and price scanner

Receive payment by cash, check, credit cards, vouchers, or automatic debits

Issue receipts, refunds, credits, or change due to customers

Skyway O & M Corporation – September 1, 2009 – January 31, 2010

Worked as a Toll Teller of Toll Collection Department

Receive payment by cash from motorists who passes the toll booth

Calculate total payments received during a time period, and reconcile this with total collection

Sort, count, and wrap currency and coins

Summary of Qualifications

Work oriented


Computer literate

Educational Information

Special Course

Call Center Training

(English Proficiency and Efficiency)


January 12, 2009 – March 31, 2009

Hotel and Restaurant Services


January 12, 2009 – March 31, 2009

College Level Colegio San Agustin Bacolod

Bachelor of Science

(Major in Banking and Finance)

2004 – 2006

Secondary Level Bacolod City National High School

2000 – 2004

Elementary Level Don C. V. Ramos Elementary School

1995 – 2000

Personal Information

Date of Birth November 25, 1987

Place of Birth Bacolod City

Age 29 years old

Civil Status Single

Height / Weight 5’5” / 160 lbs.

Religion Catholic

Health Physically Fit


Norlyn G. Arellano

Marketing Assistant – McDonalds Bacolod


Ms. Mico Dimanlig

Teacher – MCTI TESDA

San Guillermo St., Putatan, Muntinlupa City


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