QA Engineer
Resume:
Karl Smith
QA Lead for Maps Team - Snap, Inc
Cliffside, NC
***********@*****.***
Previously, I worked in the customer service industry for 12 years with a focus in web based services for the latter 2 years.
Since then, I have worked in QA for both web hosting/templates and mobile applications. I am motivated to keep my QA department update with new technologies and standards such as native UI testing and educating new members on how to easily learn automated testing and get the most out of their time on a project. Work Experience
QA Lead
SNAP, Inc. - New York, NY
May 2017 to Present
- Build Automated test suites for iOS and Android platforms with native automation frameworks
- Build Manual test suites
- Provide risk assessment for hot fixes
- Coach and educate QA team members on best practices
- Keep team up to date with latest QA methods and technologies Senior QA Engineer
Willowtree, Inc - Durham, NC
November 2015 to April 2017
• Create and maintain manual test suites for projects
• Create and maintain automated test suites for projects
• Research and evaluate new automation/testing frameworks and procedures
• Advise developers on best practices for testable code
• Setup CI servers (xcode server for XCUI) for build maintenance QA Engineer
Ticketmaster Mobile Studio - Durham, NC
April 2014 to November 2015
• Write automated tests for current and new projects
• Research and evaluate new automation frameworks
• Work with devs to ensure testability of code
QA Lead
Two Toasters - Durham, NC
February 2014 to April 2015
Manage QA Staff
Create weekly testing schedule and prioritize projects based on necessity Write weekly reports per project and relay project health status and concerns to Project Managers Research/Develop new QA methods to improve efficiency and overall quality Meet with PM's and clients to discuss optimal app behavior and business rules Quality Assurance Analyst
Two Toasters, LLC - Durham, NC
September 2013 to February 2014
Test application builds for bugs and UX issues
Work closely with developers to ensure proper behavior and a timely release schedule Quality Assurance Specialist
Photobiz, LLC - Greensboro, NC
January 2012 to September 2013
Testing new templates and software for bugs and design flaws before release Troubleshooting issues in client accounts
Work closely with Development and R&D departments to improve existing products and brainstorm future projects.
Assist in setting up client's social media presence Photobiz, LLC - Greensboro, NC
September 2010 to December 2011
Greensboro, NC
Quickly resolve technical issues for clients - Provide assistance in setting up client's websites - Provide insight on online implementation for client's business - Assist in setting up client's social media presence - Provide SEO (Search Engine Optimization) consultations.
Sales Floor Manager
Greensboro, NC
March 2002 to September 2010
Manage team of employees ranging from 7-30 members - Work with vendors to stock and promote product - Order weekly shipments of fridge/frozen stock - Provide excellent customer service. Education
High School Diploma in design
McMichael High School - Mayodan, NC
2001
Skills
XCUI Tests (2 years), Espresso Automation (3 years), Selenium (Nightwatch.js) (Less than 1 year), Jenkins (1 year), JIRA (5 years), Javascript (Less than 1 year), Java (2 years), objective c (Less than 1 year), Charles Proxy (2 years), QA (7 years), Customer Service Skills (10+ years), TestRail (4 years), SQL (1 year)
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