Customer Service High School

AFRINIQUE GHEE

**** ********** *****

Charlotte, NC 28269

Cell: 347-***-****

Email: *********@*****.***

OBJECTIVE:

To bring all my skills, intelligence, and quick decision making into my job title. Also for me to become a great aspect to this company if given the chance to show my highest level of potential and working ability.

EDUCATION:

1996-1999 High School Diploma, Middletown High School

1999- Humanities and Social Science, Orange County Community College

2011- Paralegal Studies, Penn Foster College

EMPLOYMENT:

2012-2015 Customer Service Agent, 1NW Contact

Make outbound calls to Medicare primary receivers to offer Durable

Medical Supplies.

2006-2010 Customer Service Rep, Blue Cross Blue Shield

Take calls for national accounts insurance policy. Managed

SharePoint site for accounts information. Set up claim forms for

Policy holders who had services with non-participating providers

2003-2008 Supervisor, ROLJOEXPRESS CO

Supervise crew, dispatch orders and deliveries throughout the day.

Setting up road call for the next day, setup and dispense payroll

to employees. Set up new accounts for the new line up.

1999-2005 Territory Asst., Hallmark Marketing Corp.

Supervise a group of employees in remodeling of pharmaceutical stores such as CVS, WALGREENS, and ECKERDS card department. Inventorying product that comes into 25-30 different accounts. Stocking and displaying product onto fixtures in those stores. Also daily progress reports. Setup of meetings of mangers and card specialist to talk about the department. Hiring of employees as well as budgeting for payroll. Scheduling weekly hours for employees.

2004-2005 Cashier, ALDO’S INC.

Customer service, progress reports on sales (hourly) checking on

stock at the customer request. Also answering phone calls from

other stores.

2003-2004 Cashier, Bed Bath and Beyond

Cashiering, customer service desk, restocking register, supervise

over the bathroom section as well as stocking items in that

department.

SKILLS:

Microsoft Word, Microsoft Works, Windows XP, EXCEL, Spreadsheet, database, Payroll, Quicken, Word Perfect, excellent customer service, switchboard.

REFERENCE:

Will be given upon request.

Contact this candidate