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Technical Support Microsoft Office

South Windsor, Connecticut, United States
January 30, 2018

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Matthew Halski


** ***** ********** **** *************** problems and miscellaeous end user support including call centers, as well as on-site support.

* ***** ****** *************n and support in business, law, and insurance environments. Including experience with HIPAA and SOX compliance procedures.

5 years production-level development experience including project management and defining best operating procedures

3 years experience leading small teams on goal oriented projects

Extensive experience troubleshooting Windows 2000, XP, Vista, Win7, Windows 8 and Windows 10 Operating Systems as Microsoft Office Suite 2003-2016

Proficiency in OSX (Leopard-Sierra) and iOS, as well as other flavors of Unix/Linux.

Proficiency in Android from KitKat to Oreo

Network security and infrastructure planning and implementation experience

Experience in computer hardware from BNC and RJ-45 to AGP and M.2

Experience engineering and implementing data infrastructure from PowerEdge to Synology to Cisco up to and including clustering servers.

Extensive experience with goal-driven product development

Experience with development with the Oculus Rift and HTC Vive in Unity

Experience managing virtual environments both VMware and Hyper-V

Software experience including Office, Excel, Visual Studio, Photoshop, Unity, Blender, Maya, Substance Designer, and SQL, V-Sphere, Microsoft server products 08-16, Powershell.

Programming Knowledge:

C#, C++, SQL, JavaScript, AJAX, ASP.NET MVC, HTML, CSS, XML, JSON, Python, BASIC, Assembly, C.

Education: Associate of Computer Network Technology Program 2010-2012

Manchester Community College, Manchester, CT

Courses completed: 'Programming Logic and Design with C 'Computer Operating Systems', Object Oriented Programming with Java, 'Networking Theory and Applications', System Administration I, System Administration II, 'Computer Hardware'.



Robinson & Cole LLP - provided a variety of technical support for the partners and their infrastructure. Primarily involving telecommunication setup and support, as well as supporting digitization and storage systems for the legal apparatus.


Filming and production of “Chilling Visions: 5 Senses of Fear.” I worked in the art department as the prop master.. I was heavily involved in the decision making process for art direction on props, as well as being responsible for the hardware itself and continuity in the costumes.


I Worked for Kingstone insurance as a Network Administrator. My duties included design implementation and maintenance of disaster recovery and compliance initiatives spanning multiple departments, contract negotiation, engineering of software hardware and solutions throughout the company.


At Flatbox, I’ve held the role of Designer, Developer and Modeler on: Jeremy’s Dance Magic, Bare Asphalt, Chill Out, and Skeet: VR Target Shooting


Worked as a contracted Network Engineer for Datahal, LLC. My duties included outlining and coordinating end user support for a variety of issues up to and including database administration and project management. Additionally, I was responsible for maintaining and upgrading existing infrastructure per customer requirements.

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