Technical Support Microsoft Office

Matthew Halski

Qualifications:

** ***** ********** **** *************** problems and miscellaeous end user support including call centers, as well as on-site support.

* ***** ****** *************n and support in business, law, and insurance environments. Including experience with HIPAA and SOX compliance procedures.

5 years production-level development experience including project management and defining best operating procedures

3 years experience leading small teams on goal oriented projects

Extensive experience troubleshooting Windows 2000, XP, Vista, Win7, Windows 8 and Windows 10 Operating Systems as Microsoft Office Suite 2003-2016

Proficiency in OSX (Leopard-Sierra) and iOS, as well as other flavors of Unix/Linux.

Proficiency in Android from KitKat to Oreo

Network security and infrastructure planning and implementation experience

Experience in computer hardware from BNC and RJ-45 to AGP and M.2

Experience engineering and implementing data infrastructure from PowerEdge to Synology to Cisco up to and including clustering servers.

Extensive experience with goal-driven product development

Experience with development with the Oculus Rift and HTC Vive in Unity

Experience managing virtual environments both VMware and Hyper-V

Software experience including Office, Excel, Visual Studio, Photoshop, Unity, Blender, Maya, Substance Designer, and SQL, V-Sphere, Microsoft server products 08-16, Powershell.

Programming Knowledge:

C#, C++, SQL, JavaScript, AJAX, ASP.NET MVC, HTML, CSS, XML, JSON, Python, BASIC, Assembly, C.

Education: Associate of Computer Network Technology Program 2010-2012

Manchester Community College, Manchester, CT

Courses completed: 'Programming Logic and Design with C 'Computer Operating Systems', Object Oriented Programming with Java, 'Networking Theory and Applications', System Administration I, System Administration II, 'Computer Hardware'.

Experience:

2010-2012

Robinson & Cole LLP - provided a variety of technical support for the partners and their infrastructure. Primarily involving telecommunication setup and support, as well as supporting digitization and storage systems for the legal apparatus.

2012-2013

Filming and production of “Chilling Visions: 5 Senses of Fear.” I worked in the art department as the prop master.. I was heavily involved in the decision making process for art direction on props, as well as being responsible for the hardware itself and continuity in the costumes.

2013-2015

I Worked for Kingstone insurance as a Network Administrator. My duties included design implementation and maintenance of disaster recovery and compliance initiatives spanning multiple departments, contract negotiation, engineering of software hardware and solutions throughout the company.

2015-Present

At Flatbox, I’ve held the role of Designer, Developer and Modeler on: Jeremy’s Dance Magic, Bare Asphalt, Chill Out, and Skeet: VR Target Shooting

2017

Worked as a contracted Network Engineer for Datahal, LLC. My duties included outlining and coordinating end user support for a variety of issues up to and including database administration and project management. Additionally, I was responsible for maintaining and upgrading existing infrastructure per customer requirements.

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