SENIOR SYSTEMS ADMINISTRATOR
IT Management End-User Support Disaster Recovery
Workflow-focused with 15+ years experience in IT systems and server-based computing and client-server engineering
Proven administrator dedicated to improving end-user experiences and integrating VPN enabled Remote Services
Proficient at collaborating with project teams and strategizing with senior management.
Expirience in different technologies, SCCM, VMWARE, Cisco Technologies.
TECHNOLOGY SUMMARY
Citrix Xenapp and Xennap Desktop
and Netscaler.
McAfee Antivirus & Firewall
Cisco Routing, Systems, Firewalls
Disaster Recovery
VMware, Hyper-V, Veeam Backup
Microsoft SCCM-Software Dep.
SQL Database and administration
Nortel VPN Extranet Remote Access
MS Windows XP,7, 8 and 10
MS Windows Server 2003-2016
Wireless 802.11a,b,g,n
Powershell
Symantec Antivirus & Firewall
TCP/IP, DNS, DHCP
MS Exchange Server 2007, 2010, 2013
IPSentry Network Monitoring Tool
Desktop Authority 9.2
SharePoint/Project Servers
LAN and WAN netwok suppor
Project Manager and team lead
Network equipment configuration
PROFESSIONAL EXPERIENCE
Albert Einstein College of Medicine- Present - Bronx, NY
System Engineer
Perform Windows Server Administration, Server Build and Configuration.
Performs upgrades, patches, and maintenance activities.
Updates procedures and documentation based on system changes.
Helps to plan and create technical documentation for all the existing and new LAN Implamentations.
Performs other duties and responsibilities as assigned by management,
Build, configure and deploy Windows 10 images for different department all over the college, using Kace 2000 deployment console and Symantec Ghost Imaging application and MDT.
Active Directory Administration, GPO's Configuration and implementation.
VMware-server virtualization projects, converting old servers to VMware to save space and improve performance
Technically oversee, design and support enterprise systems across the environment
Provide recommendations for architectural direction and roadmaps
Identify architecture and infrastructure issues and develop solutions
Automate daily tasks with PowerShell, Visual Basic, or Java Scripting
Perform multiple tasks and priorities based on workload with minimum supervision
Perform advanced troubleshooting and diagnostics
Use/maintenance of the following:
Microsoft Windows 2003, 2008, 2012, 2012 R2, 2016
MS Exchange 2007/2010, MS Exchange 2013, MS Exchange 2016
Hyper-V, VMWare, Clustering, Certificate Services, Rights Management
Skype for Business, Identity Integration Server
Community Health Network of CT 06-15-2016- 10-3-2017
System Administrator
VMware window server 2008-2012 R2, build support and configuration, backups and Storage
Provides all levels of production support for Windows server, storage, operating systems, and desktops.
Downloading and performing updates to desktop/server firmware, virus software, and operating systems.
Hands-on provisioning of services, monitoring, upgrading hardware and software,
Engineers and implements new infrastructure solutions.
Citrix Xenapp Server and Xenapp Desktop Support and Configuration, creating new VDI using different platforms and OS accordin with the user needs.
Active Directory (AD) Design and Administration.
Exchange Administration.
Windows 10 Desktop rollover project lead
SCCM Software and Windows Deployment
State of CT- Department OF rehabilitation Services 05-2014- 06-13-2016
System Administrator III
Perform Windows Server Administration, Server Build and Configuration.
Performs upgrades, patches, and maintenance activities.
Updates procedures and documentation based on system changes.
Helps to plan and operate disaster recovery tests.
Performs other duties and responsibilities as assigned by management.
Citrix Xenapp Server and Desktop Support and Configuration.
Active Directory (AD) Design and Administration.
VMware-server virtualization projects, converting old servers to VMware to save space and improve performance
Desktop support, and basic support to LAN infrastructure
Support remote sites located all over the State.
Wsus patching system and Arcserver backup solution.
THE HARTFORD COURANT, Hartford, CT 2008-2014
Sr. Systems Engineer
Perform Windows Server Administration, Server Build and Configuration (Dell & IBM), Citrix Presentation Server Support and Configuration, Active Directory (AD) Design and Administration and Disaster Recovery.
Citrix Xenapp Server Support and Configuration.
VMware-server virtualization projects, converting old servers to VMware to save space and improve performance
IBM TSM Tivoli & Veritas Backup management administration. Setup schedule, tape rotation, client install and troubleshooting (all versions) stand alone and cluster servers client
MS Clustering – build and configure Microsoft Windows enterprise servers to provide fault tolerance to high dependable publishing systems and SAN servers for company’s file share and storage
AD administration and Migration tools specialist.
Run Windows Server Update System (WSUS) Patching system to manage updates and hotfixes
Network System & Security Log Control Monitor Review (Servers, VPN, Firewall events logs)
Conceive, design, document and support the implementation of complex system architectures
Identify, author, allocate and manage requirements for these systems
Author plans & procedures, and support verification and validation of these system requirements.
Perform and support system safety analysis and systems modeling
Define and validate system requirements through system analysis
SCCM Software and Windows Deployment
BUSINESS SOFTWARE SOLUTIONS, Hartford CT 2006-2008
System Administrator
Performed server builds (HP, Dell), AD administration and disaster recovery.
Unitrends DPU backup administration, log control, tape rotation and jobs schedules
Used Iron Mountain to manage records and backup data
Performed Symantec Anti-Virus administration
Executed First Class Mail Server, Postini and Microsoft SUS administration
Performed Network System and Security Log Control Monitor review (servers, VPN, firewalls, event logs)
Troubleshooting for MS Exchange Server administration and configuration
VMware, server migration from a physical to a virtual environment, upgrades, configuration and implementation
SOVEREIGN BANK, Rocky Hill, CT 2005-2006
Network Operations/OAG Administrator II
Provided IT support services, including network management and systems software support, technical troubleshooting for all personal computer hardware (desktops, laptops, monitors, scanners and hand-helds) and support for all corporate standard software (Win2K/XP Tablet, Office 2K, Lotus Notes, Project, Visio). Also performed systems administration, remote user support and VPN client configuration.
Resolved an average of 150 problem tickets and service requests per week
Managed help desk requests by assigning appropriate outside resources and monitored tickets through completion
Performed Win2K/XP, Citrix, Lotus Notes and general network administration, including the creation and maintenance of users, groups and printers
Assured network integrity by granting appropriate file access controls
Troubleshooting for Network Cabling Infrastructure
Configured Cisco Routers and Switches, including routing tables, IP traffic and VLANS
LAN or mid-range system administration duties
Configured hardware/software and other PC and network components and provided a high level of PC and server support
CERTIFICATIONS
Information Technology Professional, 10/2001
Corporate Training Center, Hartford, CT
MCSE Windows 2003/22012
MCSA Windows 2008/2012
MCP Windows 2003/2012
CCNA
Network+, A+, Security+
VMware 5.0-6.5