Customer Service Administrative Assistant
Resume:
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R sum ID
R sum Title
R sum Score
Accessibility
1987935
PJC Resume
83
Online
Create Date
8/1/2013 4:46:59 PM
Last Time Modified
1/31/2018 1:40:00 PM
R sum Layout Templates
FreeText - System Template Federal Resum (unofficial) System Template Federal Resume (not official) - system template Chronological - System Template Functional - System Template Custom Template -1987935
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PAMELA J CLARK
5127 AMITY LN
IRON STATION, NC 28080-9757
Email: ac399x@r.postjobfree.com
Objective
Highly motivated professional looking for a position where I will be utilizing my experience in dealing with clients effectively, exceptional organizational skills and excellent team player abilities in being a valuable part to the success of the organization.
Microsoft Office, Excel, QuickBooks, AS400, Pay Choice Payroll System, IBM System 36, FDM4
Employment History
Customer Service Reprensentative, Customer Service Representatives
07/2017 - 01/2018 Staffmasters/American Converting Lincolnton, NC
Compiled monthly sales summary reports. Executed inbound calls. Places orders via email. Scheduled incoming deliveries.
Customer Service Reprensentative, Customer Service Representatives
02/2012 - 06/2017 Century Place Apparel Charlotte, NC
Customer Service responsibilities, answer telephone calls, helping customers with any inquiries such as tracking orders, ship dates, backorder dates, taking orders over the telephone, fax and emails. Filing daily orders & pick tickets. Scanning customers emails into their vile. Postage on daily invoices. Working in a team environment.
Customer Service Reprensentative, Customer Service Representatives
10/2009 - 02/2012 Staffmasters/Audit Technologies Charlotte, NC
Assisted manager with reports. Resolve vendors and clients with claim disputes. Provide support for departments such as answering telephones, assisting visitors, resolving a range of administrative problems and inquiries. Maintaining records pertaining to claims. Execute tasks within Collections area. Worked offsite at clients offices searching for mistakes made for monies to their benefit.
Customer Service Reprensentative, Customer Service Representatives
09/2007 - 10/2009 FleetNet America Cherryville, NC
Answered incoming calls, assisted vendors with billing inquries and entered into the computer all information to generate a bill for customers. Preform credit card transactions from customers up to $30,000.00 for payments.
Customer Service Reprensentative, Customer Service Representatives
10/2007 - 12/2008 Lakeside Heating & Air Cond Denver, NC
Answered incoming calls, assisted customers with scheduling emergency maintenance calls and scheduled seasonal maintenance service. Prepared and issued work schedule for service technicians. Entered into the computer all information to generate a bill for the customer and send completed invoice to customers for payment. Filed warranty claims. Set up appointments for inspections. Maintained records for inventory personnel orders supplies and machine maintenance.
Collections Agent, Bill and Account Collectors
09/2006 - 10/2007 RSC Equipment Rental Charlotte, NC
Worked with customers with questions or concerns with their accounts. Set up payment plans for customer to pay for rented equipment. Received and posted payments to customer s accounts. Documented customers account about financial status of customer and status of collection efforts. Notified customer of delinquent accounts and notified of necessary actions and strategies for debt repayment.
Administrative Assistant, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
09/2002 - 10/2006 Administrative Services Charlotte, NC
Managed employee workers compensation claim from start to finish. Corresponded with insurance companies and attorneys on claim status. Maintained in detail records on all claims filed. Ordered office supplies and machine maintenance for all 21 Branches.
Office Manager, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
09/2000 - 09/2002 J & T Plumbing Iron Station, NC
Processed and issued employee paychecks. Prepared statements, bills, invoices and typed bids/quotes for new projects. Notified customers of delinquent accounts.
Payroll Administrator, Payroll and Timekeeping Clerks
09/1978 - 09/2000 Geo G Scott & Co Charlotte, NC
Processed hours worked and pay adjustments for weekly, bi-weekly and monthly payrolls. Transferred direct deposit funds, federal and state taxes. Issued and recorded any adjustments to pay related errors or retroactive increases. Entered and processed accounts payable checks.
Education History
Completion Date Issuing Institution Location Degree Received Course of Study
06/1978 Independence High School Charlotte, NC High School Diploma General High School Curriculum
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Desired Occupation
Office Clerks, General
Desired Salary
ANY
Desired Job Location
Lincoln County
Desired Job Type
Days : Mon, Tue, Wed, Thu, Fri
Shifts : Day
Employment Type : Regular
Full or Part Time : FT
Willing to Travel : No
Willing to Relocate : No
Willing to Telecommute : No
Drivers License
Regular Drivers License
Security Clearance
No Clearance
Job Skills
106 skill(s)
Tools and Technology
171 Technology
31 Tools
Workplace Skills
Typing Speed
40 + wpm
Language/Proficiency
None Specified
[Details]
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