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Accounts Payable Customer Service

Austin, Texas, United States
January 31, 2018

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Farrah T. Brown

Austin, TX ***** 832-***-****

Sr. Accounts Payable Specialist and Analyst

Corporate Card Analyst

Procurement Vendor Master Specialist

Ambitious, customer-focused accounting professional with expert knowledge of solid principles, best practices, and procedures. Demonstrated achievement leading preparation and analysis of financial reports, budgets, and forecasts while maintaining complex accounting objectives. Proven ability to foster strong business relationship with internal and external clients, vendors, and suppliers.

In-depth knowledge of full cycle accounts payable and accounts receivable modules, Account Analysts and Reporting, GL Accounting, and General Accounting. Strong leadership skills with success driving efficiency and productivity through the implementation of process improvements to achieve corporate objectives.

Financial and Management Competencies

Internal Controls / Risk Audits / SOX

Cost Analysis and Reduction

Strategic Planning and Implementation

Internal / External Auditing

Vendor Master On-Boarding and Supplier Support

Reconciliation / Acquisitions

Regulatory Compliance / SOX Regulations

Full Cycle Accounts Payable

SAP / PeopleSoft 9.2 / Oracle E-Business Suite /Taulia / Ariba / Docusign

Career Experience

VISA, Inc. (Contract), Austin, TX

June 2017 – November 2017

Corporate Card Analyst

Supports the Finance Operations team in Finance, the payables team in processing invoices, maintaining supplier

records, and supporting the Card Program team in auditing expense reports and card program maintenance.

Key Contributions:

Supporting the Accounts Payable team in processing invoices and researching invoice exceptions.

Supporting the Card Program team in auditing expense reports, providing customer service to employees to troubleshoot Expense Report issues, and processing requests for card maintenance such as increasing corporate card limits or unblocking MCC codes.

Support the Data Maintenance team in a project on cleaning up supplier master data in Oracle, including a matrix, on when and how to block vendors for banking and/or updates

Setup and Maintenance of cardholder accounts.

Coordinating LMS training for cardholders

Setting up of new vendors and updating existing vendors in Oracle, as well as employees for expense reporting and reimbursement. (Contract), Austin, TX

March 2017 – June 2017

Accounts Payable Specialist

Post supplier invoices in SAP for Accounts Payable. Research and review payment delays. Follow up with vendors

to encourage enrollment in the supplier portal (Taulia / Ariba), prepare reports for enrollment and update Vendor Master Profile in SAP. Prepare and send e-mails to vendors for updated W-9's, email addresses and Tax ID

Information. Reconcile Corporate Card charges and prepare journal entries to re-class corporate card charges.

Farrah T. Brown – page 2

Key Contributions:

Processed invoices for Accounts Payable in SAP and worked with Corporate Card Administrator to review unassigned & non-submitted charges; on follow up with employees.

Worked with vendors to obtain current statements and clear open items on AP trade account, process write-offs as needed.

Work with vendor management team to update vendors per W-9 outreach from 1099 process.

Work with PO team to review Purchase Order quality and identify issues. Coordinate clean-up.

Created SOP, including a matrix, on when and how to block vendors for banking and/or updates.

EMS USA Inc., Houston, TX

February 2016 to February 2017

AP Analyst / Procurement Vendor Master Specialist

Reports daily/weekly AP metrics, auditing expense reports and providing analysis for company as it pertains to

Accounts Payable and Procurement. Per the request of the CIO and VP of Sales, utilizing SRS reports to compile and create vendor aging reports based on specific jobs, project or vendor. Audited P-Card/Employee Expense Reimbursements in Certify to ensure all are in compliance with company policies and IRS requirements.

Key Contributions:

Managed P-Card balances and spend reports through the workday to ensure that the available limit for that is not jeopardized.

Collaborated with IconnecData to create a report of vendors who are repeatedly paid by P-Card and allowed me the opportunity to reach and onboard into Accounts Payable for participation in the P2P program.

Work with the AP Specialists and Management, to maintain open and positive lines of communication and relationships with internal and external customers to ensure a smooth transition into our new vendor P2P payment system. Set up and /or update vendors as projects start completed packets are forwarded from business units, approved and fully executed by a member of the Executive Leadership Team.

Key Contributions:

EMS USA, Inc. Manuals on new procedures, updated policies and created/condensed request forms for easier streamlining. Collaborate with the Legal Contracts Manager, to review older contacts, update with new wording and to ensure consistency throughout all contracts.

Made updates to all basic forms for setup, creating vendor packets by vendor type with basic instructions and examples for each, on how to distribute.

Once approved by our Executive Leadership Team, I begin to facilitate training to all field personnel involved in the vendor setup process, all done via JoinMe, GoToMeetings or lunch and learns. Going forward any and all updates and/or changes are corresponded via SharePoint, with a follow up email.

Accounts Payable Specialist (Project)

Prepared, scanned and processed full cycle Accounts Payable (PO and NON-PO related), rent and overhead invoices, in a Shared Services environment. Obtained approvals and coding based on location and Delegation of Authority for NON-PO invoices. Worked closely with BU admins to reply to all vendor inquiries based on the SLA.

Key Contributions:

Centralized, reconciled and created invoice tracking for Corporate AP to assist in training of new hire. Processed Corporate AP invoices which mainly included overhead (I.e., utilities, Contractor / Consultants payroll and reconciling FedEx, and vendor statements for vendor payments and month end accruals.)

Handled the task of connecting and disconnecting utilities as location Closed, as well as making agreements with accounts pending disconnects.

Researched and reconciled all open accounts, following through ensuring vendors are set up in SAP. Tracked down missing accounts and completed the setup and paperless billing for most vendors not a part of the P2P program.

Farrah T. Brown – page 3

Waste Management (Contract), Houston, TX

December 2013 to October 2015

Sr. Accounts Payable Analyst

Prepared and closed monthly financial statements and audit reports. Researched and processed accounts payable transactions in Shared Services Environments for Canadian Vendors and US to meet strict deadlines.

Key Contributions:

Collaborated with the tax department to rectify tax issues related to vouchers and / or invoices.

Supported BU Liaisons with voucher build errors, while demonstrating strong analytical and problem-solving skills. Corrected vouchers using Match Exception or Recycle status to maintaining accuracy.

HCC Insurance Holdings, Inc., Houston, TX

April 2012 to June 2013

PeopleSoft ~ Accounting Assistant III

Performed range of financial and accounting activities to include preparing financial statements and managing general ledger, analysis, reconciliation, invoices, and AR/AP functions. Safeguard company assets to avoid waste, loss, unauthorized use, and misappropriation using available resources and complying with corporate policies and procedures.

Key Contributions:

§Consistently met deadlines while verifying and posting business transactions of funds received and disbursed. Applied total accounts to ledgers, computer spreadsheets and databases.

§Oversee ad hoc information and data analysis to support current work and special projects.

§Connect with vendors to obtain pertinent information used to set up accounts. Generate 1099s for contract vendors by matching W9 with IRS TIN matching system to ensure IRS Compliance.

§Recommend process improvement solutions to overcome obstacles related to accounting procedures.

Additional Accounting Experience:

PeopleSoft / Accounts Payable Coordinator / Analyst, Intertek Testing Services, N.A., 01/2009 – 04/2012

SAP / Accounts Payable Associate II, Aker Solutions, Inc., 06/2008 – 01/2009

Accounts Payable Specialists/ Problem Resolution Specialists, J Ray McDermott Inc., 06/2004 – 06/2008


Major: Accounting, 2010-2013

GPA: 3.26

Colorado Technical University (ONLINE)


Accounting Certification Personal Tax Certification

Six Sigma Global Institute – Lean Six Sigma Certification and Training Green Belt, 12/2017

Technical Proficiencies

Type 45+ wpm 10-key Onbase Workflow Client BMC Remedy Finance

ODC - Online Document Center ReadSoft - Document Imaging & Workflow IDX - Healthcare

MediSoft - Computerized Insurance Billing Microsoft Office Suite

PowerPoint (Intermediate to Advanced) Advanced Excel skills including Pivot Tables and V-Lookups

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