Pharmacist

JOHN LAGO, RPH.

* ******** ****, *******, ** ****2 864-***-****

********@*****.***

Highly qualified patient-centered pharmacist with 20 years of pharmacy services, bringing management, administrative and medical experience to retail settings. Loyally employed by the same company since 1992. Pursuing a position to continue providing respectable services to retail patients as part of a stable retail pharmacy organization.

MAY 2012 – JAN 2018

PHARMACY MANAGER, Rite Aid Pharmacy

Have most recently held role of Pharmacy Manager, responsible and accountable for all regulatory, customer service and business results in several stores in the upstate of South Carolina.

MAY 2008 – MAY 2012

PHARMACY DISTRICT MANAGER, Rite Aid Pharmacy

Responsible for daily operations of a district of 25 to 30 stores in Western North Carolina. Assumed responsibility of an understaffed district, and quickly resolved staffing issues through careful recruiting and hiring of pharmacists. Management and communication skills led to improved profitability, as well as award-winning customer service results in the district.

SEPTEMBER 1999 – MAY 2008

PHARMACIST/PHARMACY MANAGER, Rite Aid Pharmacy

Staff Pharmacist for approximately 1 year upon graduation/licensure before assuming role of Pharmacy Manager. Worked in several stores in the Greenville area, responsible for daily operations and patient care in pharmacy.

MAY 1999

BACHELORS OF SCIENCE, PHARMACY, Medical University of South Carolina

•APhA Certified Immunizing Pharmacist

•Exceptional Patient Care and Interaction

•Experienced in daily pharmacy operation as well as district-level management

•Inventory Management

•Staff Management

•Business profitability awareness

ACHIEVEMENTS AND HONORS

Customer Service District of the Year Award (2011) -- Presented at Rite Aid Annual Convention. Issued to District Manager/Pharmacy District Manager team whose district Customer Service scores were the highest in the region.

Excellence in Quality Award (2015-2017) -- Presented to the Pharmacy Manager of locations consistently exceeding compliance, regulatory and business standards documented on quarterly visits by Management. Only store in the district to consistently hold this award for 3 years.

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