Infrastructure Project Manager

Vishnu Mahadeshwar (MBA / PMP) Chicago, IL *****

Email - *********@*****.*** https://www.linkedin.com/in/vishnumahadeshwar Cell – 773-***-****

IT Project Manager

USA Citizen, IT professional with Airline, Banking, Healthcare, Non-profit sectors hands-on experience. Successfully drives planning, architecture, deployment, and management of complex global network, telecomm, Data Center IT projects while re-engineering business processes. Skilled in all aspects of the project lifecycle, from initial requirements gathering through implementation. Proven track record of leading global teams toward meeting objectives.

AREAS OF EXPERTISE

Lifecycle Project Management

Telecommunications

Strategic Planning

Networking Cisco / Juniper

Technical Support

Agile and Waterfall Methodologies

Global team liaison and Support

Change Management

IT Infrastructure/Design

Consolidation of Global Data Centers

EXPERIENCE & ACHIEVEMENTS

Akorn Pharma for Patina Solutions November 2017 – January 2018

Infrastructure Project Manager

Led WAN Refresh Project for National and International Sites

Liaison with Telecom Companies like AT&T, Verizon and Comcast

Activation and Testing of MPLS, Internet and Ethernet Circuits of various speeds

Liaison with Site Managers for Circuit activation, Migration and status update to various stakeholders

Hosting and leading weekly status update calls with vendors and Akorn Senior Management

Verizon Business Ashburn VA for Wipro Limited May 2017 – October 2017

Infrastructure Project Manager

Led Testing for AVOP – Automated VNF Onboard and Validation Platform

Liaison with vendors like Erickson and Wipro Technical Support

Testing of Onboarding for Hardware like Routers, Switches for SDN (Software Defined Network)

Visio diagram, Risk Register and status updates for different stakeholders

Hosting and leading weekly status update calls with vendors and Verizon Senior Management

Colgate Palmolive Piscataway New Jersey for Wipro Limited October 2016 – May 2017

Infrastructure Project Manager

Led Infrastructure Circuit Upgrade project for USA, Latin America, EMEA, Asia Pac regions

Liaison with Telecommunication vendors like Verizon Business and Orange Communication

Negotiated Circuit upgrade cutover time windows and conference call hosting

Visio diagram, Risk Register and status updates for different stakeholders

Hosting and leading weekly status update calls with vendors and Colgate Senior Management

Thresholds (Non-Profit / Public Service) Chicago IL February 2016 to July 2016

IT Project Manager

Led transformation of Datis E3 to UltPro HRIS – (Human Resources Information Systems) a comprehensive Package. Managed team of 10 internal and professionals and third party vendors for Access and Security creation.

Agile methodology project management with internal team for Benefits, Career Planning, Payroll, Open Enrollment, Onboarding, Life Events, Succession Planning modules. Data file transfers from E3 to UltiPro for required deliverables.

Project Impact - $200K First Integrated Human Resource system implementation from Recruitment to Retirement.

Caterpillar Peoria IL – for Cisco Systems – & Byline Bank (Contractor) May 2015 to December 2015

Infrastructure Project Manager

Upgraded Cisco IOS 3.6.3 and Cisco ISE (Identity Services Engine) Upgraded 1500 Cisco 3850 switches all over the United States.

Waterfall methodology project management for the Team of 10 Network Engineers with scheduling, reporting. Negotiated cut over windows to suit business need and project progress.

Project Impact - Developed Test and Production of Application Security and Access validation for Employees, Contractors, Vendors and Visitors.

Directed IT projects for 90+ branches in and around Chicago land area. Projects included Re-branding, Network and Printers Refresh, Security Vulnerability Remediation, Cisco Identity Services Engine, Call Manager Upgrade and Data Center Operations move, Firewall firmware upgrade, password policy updates on servers and firewalls.

Managed $50K to $175K projects from budgeting, project charter creation, implementation, monitoring and close out.

Business Impact - Developed scope with App Support Leads for pre and post cutover App testing. Maintained Risk Register, test plan, Issue logs. Led migration support.

Status reporting with MS PowerPoint, Excel, Dashboard to different levels of stakeholders.

Project Management tools MS Project 2013, Plainview, 5PM

Baxter Healthcare Corporation Vernon Hills IL (Contract) June 2014 – February 2015

Infrastructure Project Manager

Oversaw CCtC (Contact Center to Cloud) Global Project with committed time line to migrate GCLS (Global Customer Listening System) from CaaS (Communication as a Service).

Installed MPLS circuits, Servers, Firewalls routers and switches at Cali Colombia Data Center.

Ensured all project goals, timelines, are achieved within budget and on time.

Established principle, backup application owners list, test plan, test window and conference call. Managed defect resolution with App hosting vendor Interactive Intelligence Incorporated and orchestrated retest plan.

Global Infrastructure Project for New Spin Off Company Baxalta and Move applications from Baxter Servers

Business Impact -Introduced configuration cleanup for WAN devices, which improved operations performance.

Project Management tools - MS-Project 2013, Dashboard and MS-Power Point to report project

United Airlines, Chicago IL (Contract) October 2011 – March 2014

IT Project Manager

Managed United Airlines Integration Synergy global projects with performing all aspects of network refresh, integration of airport flight operations including the Installation, Move, Add, Change, Delete (IMACD).

Managed configuration of routers, switches and Firewall Security Ports.

Managed yearly colocation Revenue / Budget of $12 million for hardware and manpower costs.

Leveraged IT service management tools to manage all aspects of post integration support lifecycle project.

Managed App test register, pre and post cutover test plan with Test Lead and test team on Share Point.

Maintained test register, risk register and issue log.

Managed defect resolution with App hosting vendors, planned retest activity and cutover implementation window.

Managed global airport Network Refresh projects including Servers, Routers, Switches, Firewalls and Data Centers for US and international airport locations including CDG, LHR, CZM

Business Impact - Achieved Real estate and Telecommunication cost savings due to integration and synergy.

Streamlined Hardware Asset Management and Purchase Order system to achieve optimal usage.

Abbott Laboratories, Abbott Park, IL (Contract) March 2009 – April 2011

Network Implementation Project Manager

Led a team of 8 network engineers in performing all aspects of network implementation and management including the installation and configuration of routers, switches, ASE, and Bluecoat Acceleration refresh projects at different Data Centers.

Updated Network Billing Diagrams in MS Visio. Worked on firewall and network monitoring tools.

Business Impact - Led the identification process of network documentation duplication which reduced redundancy and saved time.

Achieved 10% staff time savings by standardizing router scripts and naming conventions for more than 200 routers located throughout Abbott global network. This effort improved overall network response time.

Saved the company up to 20% in shipping cost by streamlining shipment activity throughout the region.

Alcatel-Lucent, Lisle, IL (Contract) October 2007 – November 2008

Network Design Engineer

Directed a team of 6 engineers for LAN/WAN refresh projects. Performed requirements gathering for existing router scripts to ensure proper assignment of T1 interfaces.

Communicated with clients to gain approval for questionnaire and network design to deliver product changes.

Created comprehensive Excel tools, router scripts, and billing documentation.

Developed new conversion plan documentation for global Cisco and Juniper routers for HDLC to MLPPP cell conversion.

BUSINESS IMPACT:

Created a new reporting structure to drive customer awareness throughout the entire conversion process.

AT&T, Warrenville, IL (Contract) August 2006 – September 2007

Network Design Engineer

Managed all network design from strategy, requirements, budget, configuration, installation, and documentation. Directed all client accounts, which included BP, DuPont, Coldwater Creek, IBM/Amtrak, Pentair, Inc. Created and updated MS Visio drawings.

Provided training to new engineers for AT&T systems and various databases.

BUSINESS IMPACT:

Streamlined all IP address configuration database.

Reduced repetition errors up to 5% by establishing Engineer’s weekly meetings to communicate lessons learned.

Created new procedure to measure design complexity and assignment.

PREVIOUS INTERNATIONAL EXPERIENCE

DCFS – State of Illinois Chicago IL – WAN & IBM AS/400 Systems Administrator (4+ years contract)

Lansing School District Board of Education, Lansing, MI, Network Engineer

Perle Systems Limited, Ontario, Canada, Customer Support Engineer, Technical Contact Center

Al-Futtaim, Dubai UAE, Network Supervisor, Project Manager

Rolta Limited, Mumbai, India, Data Center Manager

Tata Consultancy Services, Mumbai, India, Operations Engineer

technical skills

Networking Devices: Cisco (3750X, 2900, 3845, 7204, 7600, 10k Series), Juniper M10i, M40E series, switches (Cisco 2960, 5000, and 6500) Extreme & Lucent Multi Service Switches. Ethernet, TCP/IP, OSI Network Model Firewall/VPN (Checkpoint NG, PIX, IDS), DNS, DHCP, HTTP, FTP, SSH, SMTP, LAN/WAN, CAT6, V.35 Cables, CLOSETS, Fiber Links, ISDN and DS3.

Network Support: ATM, FR, X.25, ISDN, CSU / DSU, DSL Modems, T1, DS3, OC3, OC12, OC48, SONET/SDH, MPLS, VLAN, VOIP, QOS, EIGRP, OSPF, BGP, VPN, SMTP, TCP/IP, UDP, MS Visio 2007

Project Monitoring: MS Office Suite, MS Project 2013, Clarity, Dashboard, Plain View, Share Point.

EDUCATION CERTIFICATIONS

(MBA) Master of Business Administration (Year 2006) / Bachelor of Arts, Honors Degree (Year 2004)

Northeastern Illinois University, Chicago, IL

(PMP) Project Management Professional (November 2008 Certified and Current)

(CCNP) Cisco Certified Network Professional / (CCDA) Cisco Certified Design Associate

(CCNA) Cisco Certified Network Associate / (C-Voice) Cisco Voice over Frame Relate, ATM, and IP

(LEE) Licentiate Electrical Engineer

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