Customer Service Data Entry

Location:

Posted:

January 29, 2018

DIONNE N. DAUGHTRY

Brooklyn, NY 11225

********@*****.***

SKILLS

• Well developed customer service skills

• Strong understanding of alphanumeric filing

• Familiar with Windows 7, Word, PowerPoint and Excel

• MS Outlook

• Friendly, Personable, and easy to work with.

• Data Entry

EXPERIENCE

Card Works, Woodbury, New York 2016 to Present

Customer Service Representative

Customer Service Representative in the call center, updating client’s information in a secured data base,

Making sure their payments are processed in the system, making sure that the clients are well informed about their account and their payments.

Verizon, New York, New York 2013 to 2016

Field Technician Assistant Generally assists the Field Technician

Guards the Field Technician’s company property while the Field Tech is on the job.

Rides with Field Tech throughout the day and assists in certain ways

May be required to perform additional duties and tasks as required by the company

Bank of America Merchant Services, Melville, New York 2012 to 2013

Data Auditor/ Sales Coordinator

Updated internal and corporate-wide consumer information on secured database.

Updated customer tax data to comply with the IRS standards.

Handled filing, data entry, mail distribution, faxing, prepared mass mailings and collating. Worked extensively with spreadsheets.

Berdon, LLP, Jericho, NY 1997 to 2011

Clerical Support/Data Entry Clerk

• Built rapport with customers through effective and precise communication

• Committed to the assistance and support of others while maintaining a cheerful and helpful attitude

• Able to handle both client contact and project coordination with other disciplines effectively

• Handled filing, data entry, mail distribution, faxing, typing / word processing, prepared mass mailings and collating

• Performed data entry, report preparation, telephone reception.

EDUCATION

Central Christian College, McPherson, Kansas 2015 -To Present

B.A. Psychology

Prospect Heights High School, Brooklyn, New York 1989

H.S., Diploma, Business Administration

Studied business administration and college preparatory courses.