Administrative Assistant Customer Service
Resume:
DEMETRIUS K. CLARK
*************@*****.***
ADMINISTRATIVE SUPPORT PROFESSIONAL
I am a qualified Administrative Support Professional, with vast experience in roles supporting the daily operations of: Human Resources, Compensation, Benefits, Employee Relations, Payroll, Sales Support, Pharmaceutical Compliance, FDA and DEA Regulations, and Insurance Underwriting.
KNOWLEDGE AND EXPERTISE
• Microsoft Applications (Excel, Word, Power Point, Outlook)
• Executive Support, Travel Arrangements, Calendars and Appointments maintenance (Outlook)
• Benefits and Compensation, Payroll, Employee Relations, Training
• Pharmaceutical Regulatory and Compliance investigations, FDA and DEA Regulations
• Sales Support, Auditing, Financial Analysis
• Oral and Written Communication
Experience
SOMPO INTL./ENDURANCE – New Hyde Park, NY July 2017 - Current
Administrative Support Consultant – (Contract Assignment)
• Support Sompo Intl./Endurance Underwriting Dept. in day to day operations
• Prepare electron and manual New and Renewal documentation updating policy information
• Check calculation of Insurance Premiums
• Update spreadsheets to reflect renewals, changes to, and new business
• Assist with special projects as required
BRACCO DIAGNOSTICS, INC. – Melville, NY May 2016 – July 2017
Senior Administrative Assistant – (Contract Assignment)
• Provide administrative support to the director and managers of Regulatory Affairs Department
• Update calendar, register group for training, and make travel arrangements
• Update budget spend spreadsheet, process department expenses against established budget
• Pay all invoices; work with Accounts Department to process payments
• Provide Admin. Support for all special project using Project, Adobe, Word, Excel, Outlook, etc.
• Maintain filing system (electronic and hard copy) on SharePoint, Expresso, Company Intranet, etc.
HENRY SCHEIN, INC. – Melville, NY Nov 2015 – Oct 2015
Regulatory Affairs Project, Specialist. – (Contract Assignment)
• Provide administrative support to the Director and Manager of Regulatory and Compliance Dept.
• Assist with special projects in the verification process of prescription drugs
• Work with FAD and DEA Regulations to assure compliance
• Help to implement programs like UDI and DQSA
• Update Excel spreadsheet for the status of over 10,000 Dental and Medical Device Product
• Schedule and coordinate meetings with various departments using Microsoft Outlook
FOREST LABORATORIES/ACTAVIS – Commack, NY Sept 2011 – Dec 2014
Administrative Assistant – (Contract Assignment)
• Provide administrative support to Senior Vice President of Compliance Department
• Investigate fraudulent practices and assure sales force strict adherence to FAD and company criteria
• Audit sales force prescription drug distribution to practitioners
• Analyze Excel spreadsheets data for FAD reporting purposes
• Deliver accurate data to Senior Management
LEND AMERICA- Melville, NY-2008-2009 (Mortgage Loan Officer)
PRIMERICA FINANCIAL SERVICES – Brooklyn, NY – 2005-2008 (Financial Analysis)
HUNTINGTON COACH CORP. – Huntington Station, NY – 2003-2008 (Payroll Secretary)
ANTECH DIAGNOSTIC – Lake Success, NY- 1998-2003 (Data Entry Clerk)
EDUCATION
Bachelor of Science in Business Administration (Human Resource Management) University of Phoenix, Phoenix, AZ, 2013
Labor Management/Labor Relations (96 credits) Pace University, New York, NY
TECHNICAL SKILLS
Microsoft Office Excel • Word • Power Point • Outlook • Office •Lync •, Adobe Acrobat Pro X, In-house proprietary software (CRM, SAP), Sales force, etc., Office Equipment (Computer, Fax, Copier, Scanner, etc.), Concur
PROFESSIONAL ORGANIZATIONS
Notary, Certified Senior Advisors, CLCC
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