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Microsoft Office Technical Support

Hamilton, Ontario, Canada
January 29, 2018

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Beesan Shehada

** ******** *** *****, ********, ON, L8N 2S7



Excellent communication and interpersonal skills

Mastery of Microsoft Office programs (Excel, Word, PowerPoint), Google Docs

Great knowledge of accounting and finance principles

Professional English-Arabic translation and interpretation skills

Excellent understanding of vulnerable women’s issues and strong advocate of women’s rights

Engaged in different national and international projects to empower youth and women WORK EXPERIENCE

Program Coordinator Mar 2015-Aug 2017

Rosa Luxemburg Foundation RLS Gaza, Palestine

Served as RLS representative in Gaza

Supported RLS in all tasks related to the development, implementation, monitoring and evaluation of Gaza projects

Conducted financial monitoring on all project transactions

Building and maintaining relations with partners, and networking with NGOs and German foundations in Gaza

Conducted media and communication work to visualize RLS program in Gaza Research Associate June 2016-Dec 2016

UN Women Gaza, Palestine

Participated in designing the research methodology and questionnaire

Conducted the data collection and analysis

Supported in generating observational and numerical evidences on specific gender vulnerabilities

Conducted interviews and facilitated focus group discussions

Prepared final report, data analyses, and recommendations Training Coordinator Sep 2014- Feb 2015

Filastiniyat Organization Gaza, Palestine

Supervised a team of 10 Journalists trainees in Filastiniyat TV program

Supervised the production of Filastiniyat TV program (training program for women Journalists)

Facilitated and coordinated day-to-day activities of the program in the Gaza Strip

Monitored the implementation of action plan against indicators, outputs and outcomes

(Check the quality of the TV reports; assist in employing ideas and issues as episodes subjects)

Monitored the project budget and ensured expenditure is in line with agreed proposal and internal procedures

Interpreter Jan 2011- Aug 2017

International Media Gaza, Palestine

Facilitated communication between the international journalists and local residents

Translated written official statements from Arabic into English VOLUNTEER EXPERIENCE

Resource Center Coordinator Dec 2017- Present

YWCA Hamilton Hamilton, ON

Providing technical support to clients on drop-in basis

Helping clients access online resources and materials

Assisting clients with typing and printing their documents

Assisting in producing YWCA monthly news letter

Prepared Women`s Entrepreneurship program publications such as flyers.

Assist in the graduation ceremony preparation of the Women`s Entrepreneurship program

Assisting in managing YWCA social media pages, LinkedIn, Facebook, and Twitter. EDUCATION

Bachelor’s Degree in Public Administration Sep 2006- Aug 2009 University of Jordan Amman, Jordan

References shall be provided upon your request

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