Customer Service Microsoft Office

Jorge Cabrales-Falcon

**********@*****.*** 773-***-****

SUMMARY

Possess strong communication and time management skills. Extremely hardworking with ability to work independently, part of a team, or as a leader.. Able to meet and exceed expectations.

SKILLS

2 years of experience with one on one in customer service.

Microsoft Office Word, PowerPoint, and Excel.

Fluent in Spanish, verbal communication.

Proven ability to answer customers questions and give policies in an exact customer-friendly way.

Capable of working well under pressure with strong organizational and time management skills.

Certified forklift operator

WORK EXPERIENCE

JT Painting Company Chicago, Illinois

Assistant Painter June 2017- December 2017

Perform support duties to assist painters, paperhangers, plasterers, or masons.

Scrape, sandpaper, prime, or seal surfaces prior to painting.

Performing General Physical Activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, and handling of materials.

Forest River Goshen, Indiana

General Waiver March 2016- June 2017

Installing and fitting windows in RVs.

Used power tools, took measurements, fixed units, sealed fittings, and cleaned the job site.

LCI Components Goshen, Indiana

Head Receiving / Loading Specialist February 2015- March 2016

Responsible for tracking deliveries and troubleshooting order issues with suppliers/ vendors.

Unload and stage in an assigned area in the warehouse all returning product and equipment.

Preload product and equipment for next days deliveries.

Complete projects within time allowed or assignments in a timely manner.

Operated material handling equipment suck pallet jack and forklift.

Saint Joseph, Chicago Illinois January 2012- December 2014

Head Youth Coordinator

Serve as local youth group contact person.

Counseled and mentored children in program.

Promoting leadership development, learning opportunities, and life skills.

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