ROBERT TROOP
**** ****** **** ** ******* GROVE, IL 60089 ********@*******.***
Cell: 847-***-**** Phone Number: 847-***-****
SUMMARY
To join an interactive organization that will offer me a constructive workplace for communicating, interacting
with customers and outside clients.
Work Experience
Canon Business Solutions
Schaumburg, IL
April 8, 2005 to December 29, 2017
International Freight Forwarder
Examine shipment contents and compare records, such as manifests, invoices, or work orders, and verify accuracy.
Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for
reporting, accounting, or recordkeeping purposes.
Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
Confer or correspond with establishment representatives to rectify problems, such as damages,
shortages, or nonconformance to specifications.
Determine shipping methods, routes, or rates for materials to be shipped.
Getting Information with freight carriers.
Communicating with Supervisors, Peers, or Subordinates regarding their shipments.
Processing Information given to Nokia Information system.
Handling and Moving Incoming fright to designated locations.
Monitoring shipments sent out using DHL, UPS, and freight shipments.
Organizing, Planning, and Prioritizing Work daily.
Documenting/Recording Information.
Making Decisions and Solving Problems.
Establishing and Maintaining Interpersonal Relationships with clients.
Evaluating Information to Determine Standards with Compliance.
Communicating with Freight Companies outside the Organization.
Operating Motorize power jack and hand pallet jack equipment.
Performing Administrative Paperwork on a weekly basis.
Training and Teaching RSR and Co worker.
Thinking Creative ways, to reuse packing materials for outbound shipping.
Guiding, Directing, and Motivating Subordinates
Resolving Conflicts and Negotiating with Outside vendors.
Assisting and Packaging client’s shipments to prevent damage when shipping out.
Experience with: using desktop computers, FedEx, UPS, and Ship Manager, software.
Inventory - supplies used for UPS, DHL and boxes, tape and other supplies needed to operate shipping department.
Education
Triton College
Forest Park, IL
Associate's Degree, Lithography-1986