Miguel A. Martinez TEL. 863-***-****

OBJECTIVE: Looking for a challenging and long-term position in a company where the ability to utilize my skills and experience to help the business grow and succeed.

EXPERIENCE:

2014-Present CTDI Davenport, FL

Repair Manager

Responsibilities:

Oversee repair department team and electronic technicians. Manage 23 electronic technicians and 15 assistant techs. Motivate other employees and guide them to success. Build daily plans for the team and set goals for them. Make sure all production goals are met. Maintain 5's and ESD work safe environment. Meet with senior leadership all the way to the Director level in corporate on a daily basis to come up with better ways to improve the work flow. Manage all reports from employees using Microsoft Excel. Administer interviews for new technician candidates. Schedule and conduct solder test for new candidates. Ensure customer's turnaround time expectations are consistently met. Successfully pass audits from different OEM’s like Technicolor, Arris, Pace and Samsung. Oversee and supervise production and technical aspects of all activities within the repair department. Supervise production, quality, performance, safety, and turnaround time in repair department. Communicate with customers and various levels of management to resolve repair issues. Manage reports, statistical analysis, and daily P&L tracking/reporting. Train and support repair technicians in department’s procedures and expectations. Counsel department employees on performance deficiencies when necessary and document all counseling appropriately. Input of ideas for continual improvement of processes. Conduct training and certified technicians in IPC-A-610 and IPC 7711/7721.

2013-2014 Ingram Micro Humacao, PR

Level 3 Electronic Technician

Responsibilities:

Troubleshoot down to component levels. Read schematics and repair STB, modems and cellphones. Level 3 repair technician. Replace small and large components on PCB. Utilize equipment like oscilloscope, spectrum analyzer and multimeter to troubleshot PCB. Work in a production environment and made goals daily.

2012 Janssen Ortho, L.L.C. Gurabo, PR

Inspection, OROS

Responsibilities:

Quality inspection of various medicine products. Make sure no bad product made the final stage in production according to procedures. Log all bad products that were taking off the production line. Take room temperature and fill out logs daily.

2011 - 2014 Payless Shoe Source Yabucoa, PR

Store Associate Lead

Responsibilities:

Manage employees, store reports and daily goals. Make employees schedules according to store’s budget. Motivate a group of employees to meet their daily goals.

2011-2012 University of Turabo Gurabo, PR

Electronics Laboratory Technician

Responsibilities:

Make sure all electronics equipment was working properly. Assist professor to set up laboratory class. Help students with laboratory equipment.

EDUCATION:

2006-2012 University of Turabo Gurabo, PR

Technology of Electronics Engineering

oAssociate’s Degree

Electrical Engineering

oCompleted 122 credits

oBachelor’s Degree

Certifications:

IPC-A-610 Certified Trainer CIT

IPC 7711/7721 Certified Trainer CIT

IPC 610 Certified CIS

IPC 7711/7721 Certified CIS

SKILLS:

Leadership and management experience. Experience working with Microsoft Excel, Microsoft Power Point and Microsoft Word. Experience working with digital electronics, combinational logics circuits, and multiplexers. Strong troubleshooting down to component experienced. Manage reports, statistical analysis and ability to train others.

REFERENCES: Available if needed.

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