Jalpa Patel
***** ********* ******, **********, ********** 90706
Phone: 213-***-**** E-Mail: *****.*****@*****.*** 1
Objective
An enthusiastic and quick to adapt individual with 4 years’ of experience and exceptional computer networking skills, looking for an opportunity to utilize the knowledge, training and certification. Core Qualifications
● Outstanding certification: Cisco Certified Network Associate (CCNA) – Routing and Switching.
● Exceptional experience with configuring Cisco Routers and Switches and Zyxel routers and managed switches with
● Routing Protocols - BGP, OSPF, EIGRP, RIP
● Switching Protocols - Load balancing, STP, VLAN, HSRP
● Security Protocols - ACL, NAT, VPN IPSec
● Site Survey, configuration and installation of wired and wireless network devices.
● Provide remote and onsite support to customer for escalated technical issues.
● Proven skills of designing the campus network.
● Ability to use network simulation, analysis and management tools.
● Ability to perform Windows Server 2012 maintenance and troubleshooting.
● Ability to work well independently and in groups.
● Excellent organizational, interpersonal and communication skills. Technical Skills
Protocols:
Routing: EIGRP, OSPF, eBGP, iBGP, RIP, IP Routing, HDLC, PPP, ISDN, VoIP and SIP Trunking.
Switching: VLAN, VTP, STP, Ether channel, HSRP, VRRP, and GLBP.
Security: ACL, NAT, MPLS, PPTP, L2TP, VPN IPSec Tunnel, GRE Tunnel, 802.1x, Port Security.
Device Familiarity: Cisco routers: 1900, 2600, 2800, 2900, 3600, 7200 series ; Cisco Switches: Catalyst 3650, 4000 and 6500 ; Zyxel routers: USG 110, USG 60, USG 50
Tools: Ekahau Heat map, Tera Term, Putty, GNS3, Virtual Box, Wireshark, Solarwinds, Active Directory, Microsoft Office, Microsoft Visio, Open Office, Office365, Team viewer, LogmeIn, Ammy
Programming Skills: C, C#
Database: Basics of SQL
Operating Systems: Windows, MAC OS, Windows Server 2008, Windows Server 2012, Linux
Cloud Service Platform: Amazon Web Service (AWS) Experience and Professional Training
Network Engineer at West Coast Business Equipment (Consulting) (July 2017 - Current) Ontario, California
● Configure and manage Zyxel USG series routers for setting up networks and VPN tunnel between different geo- locations.
● Provide support for escalated technical issues to the clients remotely and on-site.
● Diagnose and improve performance of the existing wireless network using wireless heat mapping. 2
● Setup a new wireless network by performing site survey, placement of multiple wireless access points by preparing heat map report, configuration and installation of wireless access points.
● Develop WPF applications using C# to automate the installation of the required tools on Windows OS, monitor and maintain the performance of the POS system.
● Configuration, installation and provide a training of futurePOS systems on the business locations. CCNP-Routing and Switching at Cisco Networking Academy (August 2016-December 2016) Garden Grove, CA
Configure Cisco Routers with multiple routing protocols to create an integrated network
Create an integrated network; configure multiple routing protocols, Named EIGRP, OSPFv3 with address families and MP-BGP. Configure mutual redistribution between OSPF and EIGRP for both IPv4 and IPv6. Secure control panel by enabling routing protocol authentication. Create a tcl script to test connectivity and use traceroute and show commands to verify routing and path selection.
CCNA-Routing and Switching at Cisco Networking Academy (August 2015-December 2015) Garden Grove, CA
Design and build small business network
Hands-on practice with Cisco Routers and Switches
Create a small network, connect network devices and configure them to support IPv4 and IPv6 connectivity, LAN redundancy and link aggregation and configure OSPFv2 and HSRP on the network. Smartclass Coordinator at Educomp Solutions Ltd (October 2011 to December 2014) Gujarat, INDIA
● Configure and manage Cisco 7200 series routers and Catalyst 6500 switches.
● Design and deploy campus network containing servers, routers, switches, UPS at multiple locations.
● Identify and troubleshoot network issues using CLI and network management tools like Wireshark.
● Keep the network infrastructure up-to-date and secured.
● Create and maintain documentation related to network configuration using tools like Open Office.
● Create and manage user accounts and permissions on Windows Server 2012.
● Perform maintenance and troubleshooting for Windows Server to make sure device drivers are installed properly, monitor services, creating shadow copies of the drive, etc.
● Analyze and find all critical, Error and Warning in the event logs in Windows Server 2012. Trained and managed employees to develop and maintain distributed network containing server, routers, and the switches.
Education
CCNP – Routing and Switching (Cisco Certified Network Professional) August 2016 – December 2016 Cisco Network Academy at Coastline Community College, CA Garden Grove, CA CCNA – Routing and Switching (Cisco Certified Network Associate) August 2015 – December 2015 Cisco Network Academy at Coastline Community College, CA Garden Grove, CA Bachelor of Engineering in Electronics and Communication June 2006 – June 2010 Gujarat University Gujarat, INDIA
Certifications
CCNA- Routing and Switching (Cisco Certified Network Associate), 2016