Customer Service Sales

John R. Hunt

*** ****** **. ******** *******, IL 62208 ● 314-***-**** ● *********@*******.***

Qualifications

A solution driven business owner having 15 years experience in own private firm. Ability to hire, train, and mentor workers to foster the growth of the business. Owned and operated a service business, holding sole responsibility for marketing communications, branding, PR, advertising, search engine optimization. Experienced in customer service and can communicate effectively with people at all professional levels

Professional Experience

Advanced Testing Services, O’Fallon, IL

Owner/Manager February 2005-Present

Oversee staff

Determine price schedules and discount rates

Prepare budgets and approve budget expectations

Plan and direct staffing, training and performance evaluations to develop and control sales and service programs

Direct, coordinate and review activities in sales and service accounting and recordkeeping

Specialized Testing Services, St. Louis, MO

Manager/CEO February 2000-2005

Answer calls from potential customers who have been solicited through advertisements

Direct or conduct recruitment, hiring and training personnel

Plan and direct staffing, training and performance evaluations to develop and control sales and service programs

Famous Barr, Fairview Heights, IL

Men’s Clothing Manager February 1996-February 2000

Customer service

Resolved customer complaints regarding sales and service

Plan and direct staffing, training and performance evaluations to develop and control sales and service programs

Merchandising

Compute sale prices, total purchases and receive and process cash or credit payments

Education

Southern Illinois University, Edwardsville, IL

Belleville West High School, Belleville, IL

Proficient with MS Word, Excel, and PowerPoint

References available upon request

Contact this candidate